You will serve as a CASUALTY ASSISTANCE CALLS COORDINATOR (TRAINER) in the COMMAND AND STAFF Subdivision of COMNAVREG SE JAX.

Duties

You will provide training and case management for Casualty Assistance Calls within the Southeast Region. You will assist and direct Casualty Assistance Calls Officers (CACO) in the performance of their duties. You will receive notification of casualties, such as, the death, serious or very serious illness or injury, or special category; of an active duty Sailor, reserve or Department of Defense (DoD) civilian employee. You will identify the appropriate regional command for assignment of a CACO and immediate notification of the NOK (next-of-kin). You will review current federal and state laws to determine families' benefits and entitlements due for example, Service member's Life Group Insurance (SGLI), Death Gratuity (DG), and other benefits. You will serve as the CACO Training Instructor with responsibility for developing, implementing, training and certifying CACOs, Sailors and Family Members in Pre-Deployment and Routine Casualty Preparedness, and Mass Casualty participation. You will perform other duties as assigned.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with DoD guidance, policy and procedures concerning Casualty Assistance, Personnel Casualty Matters, Policies and Procedures, Casualty Assistance Calls Officer (CACO)/Funeral Honors Support (FHS) Program Coordination, CACO Program, Decedent Affairs Manual, Disposition of Personal Effects in order to act as the Point of Contact (POC) for questions concerning Casualty Assistance, both from the Casualty Assistance Officers and the Next of Kin (NOK); Experience applying verbal and written communication skills to respond positively to inquiries from the NOK, Congress, and other high-level officials; Experience researching, selecting, interpreting and applying rules, regulations, procedures and guidelines to determine appropriate actions, develop or revise regulations and policies relevant to the Casualty Assistance Program; AND Experience dealing cooperatively and effectively with representatives inside and outside the organization, including both military and civilian organizations, agencies, and companies, to obtain needed information, complete required tasks/processing, and to explain/brief decisions or recommendations to others. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-ADMIN Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

Successful completion of a Ph.D. or equivalent doctoral degree
OR
Successful completion of 3 full years of progressively higher level graduate education leading to such a degree
OR
Possession of an LL.M. that is related to this position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/
OR
A combination of experience and graduate education as described above that equates to one year of experience

A transcript must be submitted with your application if qualifying using education. Failure to submit a transcript when claiming substitution of education for experience will result in an ineligible rating.
See Required Documents for additional information.

Contacts

• Address COMNAVREG SE JAX PO Box 102 Jacksonville, FL 32212-0102 US
• Name: Department of Navy EIC
• Email: [email protected]