You will serve as a SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST in the Information Technology Directorate of NCIS . This position is being re-announced all previously applied to ST-12042473-23-LS MUST re-apply to this announcement to be considered. All Naval Criminal Investigative Service (NCIS) positions are in the excepted service. This position is in the excepted service and does not confer competitive status.

Duties

You will supervise, manage, and provide direction for subordinate, geographically-dispersed IT personnel. You will act as IT liaison between NCIS field offices, NCIS leaders, and NCIS HQ. You will address and resolve IT issues affecting NCIS IT users across approximately nine major NCIS offices. You will use your extensive and diverse technical background to troubleshoot complicated IT system and network issues and coordinate resolutions across multiple teams and organizations. You will provide hands-on technical support to local users. You will analyze, configure, and administer NCIS IT Systems. You will perform computer hardware and software maintenance. You will assess IT efforts at NCIS offices, develop recommendations, and facilitate improvements. You will optimize standardization, primarily through the development, implementation, and enforcement of standard operating procedures. You will provide support for cybersecurity efforts and follow and enforce configuration management processes.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• You will be required to obtain and maintain a Top Secret (SCI) security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You must acknowledge in writing that you are accepting an appointment in the excepted service which does not confer competitive status, prior to appointment.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or pass the test. You will be subject to random testing.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• Travel to NCIS offices throughout the AOR worldwide is required
• Prior to appointment the incumbent shall consent to and be subject to a Counterintelligence Scope (CI) polygraph examination.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Applying qualitative and quantitative methods to identify, assess, analyze and improve team effectiveness, efficiency and work products. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Consult with customers or stakeholders to evaluate functional requirements and in managing the translation of functional requirements into technical solutions. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Responds to inquiries regarding procedures, policies, directives, etc. and obtains needed information or decisions from supervisor on emerging problems/ issues. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Develop unique and innovative solutions from unrelated processes to ensure the integrity of the organization by avoiding or resolving the compromise of sensitive information regarding sources and investigative findings and materials. In addition to demonstrating the four competencies above, applicants must demonstrate one year of specialized experience equivalent to the next lower grade level (GS-12) or pay band in the federal service or equivalent experience in the private or public sector assisting developers by gleaning and documenting user requirements; installing, configuring, maintaining, managing and administering IT Systems and networks; managing a team and coordinating IT Support; AND implementing Standard Operation Procedures (SOP), software, and security controls at the appropriate levels of security. Additional qualification information can be found from the following Office of Personnel Management website: http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NCIS 27130 Telegraph Road Quantico, VA 22134 US
• Name: Department of Navy EIC
• Email: [email protected]