This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.

Duties

You will monitor information systems to identify and report on potential security threats. You will use measurement tools to optimize the functionality of systems, networks, and data. You will configure software to conform to information assurance (IA) standards. You will diagnose applications software problems in response to customer reported incidents. You will investigate customer information technology (IT) server system failures to provide problem resolutions.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• Per E.O. 14043, selectee(s) must be fully vaccinated for COVID-19 by date of employment except in limited circumstances where an exemption is approved due to a disability or sincerely held religious beliefs.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• This position is designated as a Cyber IT/Cybersecurity Workforce position. You must obtain and maintain the credentials as described in SECNAV M-5239.2 for specialty area D441 within 12 months of appointment.

Qualifications

Your resume must demonstrate at least one year of information technology related experience in the Federal service or equivalent experience in the private or public sector: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Monitoring server log files. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Provide forum for customer complaints using input as well as observation to identify problems. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Coordinates with internal and external customers in response to configuring systems to meet unique needs for which precedent and documentation do not exist. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Determine the nature of problems, apply corrective action and refer related problems to appropriate personnel. In addition to your experience demonstrating the four competencies above, your resume must also demonstrate one year of specialized experience equivalent to the next lower grade level (GS-09) or pay band in the federal service or equivalent experience in the private or public sector performing the following duties: 1) Protecting the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and/or enhancement of information systems security programs, policies, procedures, and tools; and 2) Planning and delivering customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer IT requirements. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

Education

In lieu of specialized experience, the education listed below can be utilized to meet minimum qualifications at the GS-11 grade level:

Ph.D. or equivalent doctoral degree

OR

3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree

Contacts

• Address NAVSCSCOL 1378 Porter Ave Naval Station Newport, RI 02841 US
• Name: Andrea Geist
• Phone: 850-452-3270
• Email: [email protected]