Who may apply: This announcement is open to all U.S. Citizens The duty station of these positions will be assigned at the time of a job offer, and pay will be set in accordance with the duty station. Any on-site requirements will be determined by the duty station assigned upon selection.

Duties

Plans, directs, organizes, coordinates, and supervises the work of employees involved in the life cycle management processes related to a major DOD or DFAS AIS and MIS. Develops AIS program and budget requirements, justifications, and documentation to meet all mandatory DOD Life Cycle Management (LCM) and Financial Management regulatory requirements. Works with employees in developing individual development plans. Ensures performance standards are equitable and that all subordinates receive timely performance feedback (in accordance with DFAS regulation and/or any applicable negotiated agreement) and annual performance ratings. Hears and resolves formal/informal grievances and complaints and resolves or refers unresolved grievances to the director in accordance with DFAS policies and/or applicable negotiated agreement. Serves as a technical expert for assigned IT/ADP systems, database systems, or network. Keeps abreast of changes in policies, regulations, and directives to determine effect on operations. Analyzes existing methods and procedures to determine adequacy, clarity, and effectiveness. Adjusts operations or makes recommendations to increase effective and efficient use of resources.

Requirements

• U.S. Citizenship or National
• Suitable for Federal Employment
• Registered for Selective Service (if applicable)
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov.

Qualifications

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service- developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication- briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving- identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-13 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as as managing large scale enterprise-wide IT projects involving server platforms, network communications, and storage solutions. Using metrics to measure planned projects, tracking and reporting project impact and problem trends is also required. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Contacts

• Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil