This position is located in a Consolidated Patient Account Center (CPAC) in the organization of the Chief Finance Officer (CFO) with the incumbent serving as a Financial Account Specialist. The CPAC is a regionally consolidated business entity established to entrance revenue operation throughout the VHA Network by standardization and consolidation of functions and the integration of VHA and industry best practices.

Duties

Duties may include but are not limited to: Exercises delegated authority for all Accounts Management activities for all the facilities and CPAC. Implements and manages all aspects of financial analysis and reporting on patient account activities for CPAC clients. Implements strategic goals and objectives for the Accounts Management Department ensuring that these fulfill both client and CPAC needs. Provides guidance and assistance to management on activities involved in analyzing the fiscal position of each CPAC client. Monitors information and analytical systems to evaluate and enhance the quality of service provided to clients. Implements information systems to provide analytical and reporting capabilities on patient accounts for CPAC clients. Analyzes and evaluates information needs in order to develop appropriate report content, timing, format and delivery. Implements reporting applications that complement and enhance CPAC and client reporting capabilities. Provides services in accordance with the provisions of Service Level Agreements (SLAs). Develops processes to support implementation of the CPAC Annual Work plan. Establishes and maintains effective working relationships with other throughout the organization as well as externally. Designs, plans, schedules and conducts studies. Training programs and organizational strategies to identify opportunities to improve customer service and quality. Facilitates the innovative application of industry and agency best practices and quality management methods. Work Schedule: Monday-Friday; 8:00 am-4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Financial Management Specialist/PD34132A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/06/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the laws, rules, and regulations related to billing and collections for healthcare services; Experience preparing financial reports, memoranda, and program recommendations; and Experience with process improvement plans related to customer service and quality. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have possess a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education beyond the first year or 18 semester hours.. You will be rated on the following Competencies for this position: Attention to Details Planning and Evaluation Technical Competence Problem Solving Preferred Experience: Third Party collections, AR Follow-up, knowledge of ICD-10, and billing. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address North Eastern Consolidated Patient Accounts Center 1700 South Lincoln Avenue Lebanon, PA 17042 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]