Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base, NDAA 1125 (a) and (c) to recruit and appoint qualified candidates to positions in the competitive service.

Duties

Monitors and logs status and availability of assigned and unassigned police, fire, and medical field units to assure an appropriate response is made. Updates information for medical, police and fire personnel en-route to call. Maintains reports and retrieve statistical information using the National Fire Incident Reporting System(s) (NFIRS). Operates computer based Hazardous Materials databases to provide field units with accurate information during emergencies. Responsible for the receipt and effective evaluation of 911 emergency calls to include installation fire, police, ambulance service, and Commercial Intrusion Detection System alarms.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• The incumbent is required to work an alternate work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).
• Incumbent is required to work (mission essential) regardless of weather conditions, Terrorist Force Protection Condition (TFPCON) or installation closure and to report to the duty station at the regularly scheduled time.
• Must be able to possess or obtain and maintain a valid state issued driver's license.
• Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.
• Incumbent must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned.
• Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.
• Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses.
• Incumbent must be a qualified typist. (40 wpm).
• Incumbent may be required to wear a uniform.
• Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems.
• Incumbent will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of E911, CAD, Land Mobile Radio (LMR), and station alerting software and equipment.
• The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Typing Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. GS-05 - Specialized Experience: One year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes 1) Operating computer systems to accomplish assigned duties; 2) Communicating with callers to determine nature of calls; and 3) Utilizing communication equipment to apply appropriate responses to calls. OR Education: Successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university, with studies in a field related to this position, such as Emergency Management or Crisis & Disaster Management. (Note: You must attach a copy of your transcripts.) OR Combination of education and experience: Specialized experience as described in A, but less than one year; and I have some education above the high school level but less than required in B. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note: You must attach a copy of your transcripts.) OR GS-06 - Specialized experience: One year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes 1) Processing phones calls such as: non-emergency and emergency calls; 2) Operating dispatching equipment while communicating with callers, and 3) Monitoring alarms to initiate appropriate responses. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. GS-07 - Specialized experience: One year of specialized experience equivalent to the GS-06 grade level in the Federal Service which includes: 1) Answering emergency and/or non-emergency calls for police, fire, or ambulance assistance; 2) Dispatching emergency personnel as needed in accordance with priority level procedures; and 3) Operating communications software to perform dispatching duties such as: log calls, prepare reports of activities, and assist with medical dispatching until appropriate emergency units arrive.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address FU-W6B6AA US ARMY IMCOM-USAG DUGWAY DO NOT MAIL Dugway, UT 84022 US
• Name: Army Applicant Help Desk
• Email: [email protected]