Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is located in U.S. ARMY SUSTAINMENT COMMAND 404TH ARMY FIELD SUPPORT BRIGADE JBLM, WA

Duties

Serve as leader of transportation assistants engaged in personal property and passenger travel functions. Provide reference materials and supplies, on-the-job training and answers employee’s questions. Reconcile a Central Billing Account. Resolve complaints from employees; refers group grievances and unresolved complaints to supervisor. Provide advice and information to service personnel, DOD civilian personnel and family members regarding weight authorizations, unaccompanied baggage allowances, shipping POV, mobile homes, weapons and special items requiring insurance coverage. Conduct briefings for service members on matters concerning travel authorizations and personal properties within the continental United States (CONUS) and overseas. Compile and maintain information for reports to monitor/manage travel and personal property performance trends. Review applications and completes passport applications for Department of Defense (DoD) sponsored overseas travel departing the service area. Compose correspondence for routine administrative transactions. Ensure all correspondence prepared for release is grammatically correct, punctuation and spelling are accurate, and that formats are consistent with command policy.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to possess or obtain and maintain a Tier 1(NACI) security investigation.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-7 grade level in the federal service which includes 1) Providing counseling and assistance on transportation services such as (property shipments, travel) to DoD personnel and their families 2) Arranging travel, 3) Reviewing and completing Passport applications and 4) Reviewing transportation guides and regulations covering government and commercial travel. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: AccountabilityCost Estimation and AnalysisCustomer Service (Clerical/Technical)Organizational Awareness Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Contacts

• Address GK-W6YXAA US ARMY SUSTAINMENT COMMAND-404TH AFSB DO NOT MAIL Joint Base Lewis-McChord, WA 98433 US
• Name: Army Applicant Help Desk