The Office of Medicare Hearings and Appeals (OMHA) administers the third level of appeals nationwide for the Medicare program, ensuring that beneficiaries, providers, and suppliers have access to an independent forum and an opportunity for a hearing. OMHA's mission is to be a responsible forum for fair, credible and timely decision-making through an accomplished, innovative and resilient workforce. Each employee makes a difference by contributing to shaping American health care..

Duties

The Management and Program Analyst in the Operations Branch of OMHA's Appeals Policy and Operations Division (APOD) performs the following duties: Analyzes, evaluates, and advises on the effectiveness of operational programs, work methods and procedures, management controls, information and documentation systems, and other similar administrative functions. Completes, in a time-sensitive manner, assignments covering a wide range of administrative projects, initiatives, cross-cutting assignments, high-level assignments, and those with a quick turnaround. Reviews and responds to incoming correspondence, administrative project directives, complex policy and procedural changes, and information from internal and external stakeholders. Identifies procedural or situational changes impacting internal administrative support practices, unassigned ad hoc projects, opportunities for increased internal operational efficiencies, administrative quality control issues, and other similar matters. Provides advice and technical assistance to management, developing management guidance on procedural, administrative, training, support services, and protocol matters. Plans, executes, and analyzes a variety of tasks regarding agency operational initiatives and programs. Responsible for developing and carrying out a wide variety of special, ad hoc, and continuing projects and assignments affecting operations.

Requirements

Qualifications

Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. To qualify for the GS-12 position, the applicant must have one year of specialized experience that is equivalent to at least the GS-11 level performing the following: creating regular and one-time reports on the effectiveness and efficiency of department activities, agency initiatives, and programs; providing customer service to internal and external stakeholders; acting as liaison with stakeholders on matters related to special initiatives and programs; and analyzing, evaluating, and advising on the effectiveness of special initiatives and programs, work methods and procedures, management controls, information and documentation systems, and other similar administrative functions. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service. Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Documenting experience: In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of Medicare Hearings and Appeals Presidential Tower 2550 South Clark Street Arlington, VA 22202 US
• Name: OMHA Human Resources Center
• Email: [email protected]