This position is located in the VA Caribbean Health Care System VACHS Outpatient Clinics, Home Based Primary Care Programs (HBPC) at San Juan Puerto Rico, and manages the daily operations of HBPC Office including a variety of administrative, research, program management, and serve as a liaison between the HBPC and Information Technology (IT) as well as the administrative assistant to the Chief Nurse for Home and Community Base Services.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.12/27/2024. Typing Requirement- The Program Support Assistant (Office Automation) requires incumbent to type 40 words per minute (WPM). Driver's License: A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License. SELECTIVE PLACEMENT FACTOR(S) 1. Proficient in spoken and writing English Language. 2. Proficient in spoke Spanish Language. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Assists in the management of manuals and/or automated information systems. Collecting, compiling, and tracking facts, data and information program backgrounds for meetings, hearings, briefings, and reports; entering, documenting, and reporting workload data for data validation and performance improvement. Performing primary user support for the program and assist staff in troubleshooting of technology, conducting reviews and analysis of data reporting through various systems relating to workload. Communicating effectively and providing excellent customer service skills to all local and National Home Care Programs, both written and orally. Establishing and maintaining program files and patient records, operating personal computer, and utilizing various software, and computer programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution for the GS-06 level.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Madge Moodie Titre
• Email: [email protected]