This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Cyber Security & Related Positions to recruit and appoint qualified candidates to positions in the competitive service. About the Position: Serves as an Information Technology (IT) Specialist (Policy and Planning) in the Chief Information Officer/G6 (CIO/G6) Operations Office.

Duties

As an Information Technology Specialist (Policy and Planning), you will perform the following duties which is not an all-inclusive list: Maintains awareness of Department of Defense (DoD), Department of the Army (DA), and Major Army Command (MACOM) policies, directives, technical bulletins, etc., relevant to IT management. Prepares, analyzes, and edits standard and procedures to ensure that plans and policies developed are appropriate for all TRADOC organizations and sites. Advises staff, including functional area specialist, on all types of information management and IT process matters. Performs business process reengineering to ensure effective application of information technology and improve functional processes in supporting project manager duties over assigned areas of responsibility. Evaluates incoming taskings to determine if action is required by the Director, Division, or Office. Performs a wide range of information and communication concepts, techniques and methods to develop recommendation of application of IT and develop plans, procedures, and standards to organization and installation requirements. Acts as a spokesperson for the organization in assigned areas of responsibility.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain a Secret security clearance throughout the duration of employment.
• Temporary Duty (TDY), up to 10% of the time.
• Security Plus CompTIA Certification.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. SPECIALIZED EXPERIENCE: GS-12 Level - MUST possess the specialized experience for the GS-12 Level which includes at least one year at the lower-level GS-11 in the Federal service which includes: 1) experience assisting with managing IT projects 2) providing technical or professional IT advice to higher-level organizational and mission partners; and 3) identifying and resolving issues and problems and coordination of solutions with staff and mission partners 4) experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address SB-W3YTAA US ARMY TRAINING AND DOCTRINE COMMAND DO NOT MAIL Fort Eustis, VA 23604 US
• Name: Army Applicant Help Desk
• Email: [email protected]