About the position: Assists the Force Support Squadron NAF IT Specialist in all matters relating to data systems and communication hardware/software applications used within 412 Force Support Squadron MWR activities. This is a Regular Full Time (RFT) position with benefits (medical, dental, life insurance, retirement, 401(k), and annual/sick leave.

Duties

Assists the Force Support Squadron NAF IT Specialist in all matters relating to data systems and communication hardware/software applications used within 412 Force Support Squadron MWR activities. This includes, but not limited to, supporting programs in use within the organization using current versions of Microsoft Office and train personnel in their use. Install software and hardware and provide user training as required. Propose and advise the NAF IT Support Manager on hardware and software upgrades to keep pace with changing technologies. Provide technical support for commercial-off the shelf (COTS) applications and or legacy systems, such as, Services' Employee Timekeeping System (SETS), point of sale (PoS) systems, and current versions of Microsoft Operating systems, anti-virus software, and network email and storage. Assists in the installation and implementation of new computer systems Assists with risk analysis documentation Develops operating instructions; and provides technical assistance to Force Support Squadron computer users. Assists in turning in outdated ADPE equipment to DRMO and/or NAF sales. Serves as Computer Support Administrator (CSA). PXE imaging of PCs and laptops. Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12650586

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• Must complete Pre-Employment Drug Screening and subject to random drug screenings.
• Must complete a Pre-Employment physical within 60 days of hire.
• Must possess a clean driving record and provide a DMV print out.
• May work uncommon tour of duty to include days, nights, weekends, holidays, and down days.
• To be considered for this position, the applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 01/05/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Working knowledge of most Microsoft Windows operating systems. Must have working knowledge to install operating systems and train users. Possess sufficient knowledge of electrical requirements and communications cabling to conduct surveys and propose necessary upgrades required to install new and replacement systems. Must have knowledge of current COTS hardware, software and operating systems to be able to make well informed recommendations for the purchase of new equipment and to actively participate in the source selection process. Position is a drug-tested position. Incumbent may be subject to random testing for drug use. Must be physically able to lift up to 50 lbs. Pre-employment physical is required. Must be able to work in enclosed spaces. Working knowledge of Cisco operating systems and hardware is desired. Must have valid driver's license. This is a drug testing designated position. Incumbent is subject to random testing. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Edwards Resource Management Flight 412 FSS/FSCN 5 N. Seller Ave Edwards AFB, CA 93524-1250 US
• Name: Edwards NAF HR Office
• Email: [email protected]