The primary purpose of this position is to provide administrative support to critical programs and staff members in the Quality, Safety and Value Service and the Environmental, Safety & Health and Informatics & Analytics Department at the Mann-Grandstaff Veterans Affairs Medical Center in Spokane WA.

Duties

Major duties include but are not limited to: Provide administrative support to critical programs and staff members in the Quality, Safety & Value Service Ensure the smooth functioning of administrative processes and institute new processes or improvements to existing ones Incorporate changes to Medical Center Policies and Standard Operating Procedures Prepare, maintain, and file correspondence, manuals, directives, MGVAMC policy and place documents in the Joint Commission, Environment of Care, Life Safety, GEMS, Fire Safety, Safety Management Record, transcribe and type minutes, correspondence, forms, inspection reports, and MGVAMC memorandums from rough drafts, notes, or oral instructions Prepare letters for signature by the Chief of Quality, Safety & Value, and/or Executive Leadership Maintain employee timecards for Quality, Safety & Value Service according to VA procedures Create spreadsheets to aggregate data used by safety professionals Perform other duties as assigned Work Schedule: Monday-Friday 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Telework is available on an ad hoc basis, determined by the needs of the service and supervisor approved. Virtual: This is not a virtual or remote position. Position Description/PD#: Program Support Assistant (OA)/PD704690 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Physical Requirements: The work is sedentary and requires sitting, intermittent walking and some standing. The work occasionally requires the carrying of light objects such as files, books, and reports weighing less than 15 pounds. The use of a keyboard is required to access a computer to perform the work. Occasionally visits administrative work areas around the VA campus site, such as HR, Fiscal, or the Business Office (HCAS).

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 12/30/2024. Typing Proficiency: In addition to meeting experience requirements as listed below, applicants for these positions (Office Automation - any grade) must demonstrate a typing speed of at least 40 words per minute. At this time applicants are being asked to self-certify. Please Note: Self-certification may be verified via administration of the appropriate performance test. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization and that provided the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience must demonstrate the following: performing standard clerical assignments by gathering engineering data used to develop reports, reviewing documents for proper grammar, spelling and punctuation, and operating computer hardware and software (such as: MS Word, MS Excel, MS Outlook, or SharePoint). Examples of specialized experience would typically include, but are not limited to: Collect, compile, and track data and statistical information independently from existing data bases in order to provide comprehensive support; coordinate incoming data from a variety of sources, reviews documents, reports, and/or applications or omissions and inconsistencies, and ensures data entry is complete and accurate; develops and manages applicable facility contracts; reviews and distributes incoming mail, manages suspense's, prepares outgoing mail and prepares office correspondence; answers phones, responds to information inquires and takes messages, receives visitors and directs them to appropriate staff, and maintains filing systems. Coordinate meetings, prepare meeting minutes and schedules conferences. Nonclinical support by telephonic technical trouble shooting of equipment. Nonclinical documentation in electronic health care record system. OR, Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school level education in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR, Combination (Transcripts Required): Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of specialized experience and education. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Mann-Grandstaff Department of Veterans Affairs Medical Center 4815 North Assembly Street Spokane, WA 99205 US
• Name: Jaimie Tappert
• Phone: (503) 220-8262 X31540
• Email: [email protected]