In this position you will function as a member of the education team to develop, provide, and evaluate training activities to an interdisciplinary staff and volunteers at this facility. Duties will include program administration, coordination, design/redesign, implementation, and evaluation of multiple education/training programs, such as Prevention and Management of Disruptive Behavior (PMDB), and other staff development programs and activities.

Duties

Duties consist of the following, but are not limited to: Serve as a contact point for inquiries, following through as needed with written and/or verbal reports to management. Direct program segments that are impacted locally and nationally. Use MS PowerPoint and other training software to develop training materials and computer -based training modules to promote use by all services. Plan and organize assignments for administrative staff, and coordinates with staff through all phases of work assignments. Use professional judgement and resourcefulness in matter; such as, deviating from traditional methods and practices, modifying criteria for assessing value of proposals for new major projects, and changing established methods to evaluate performance of grantees and contractors. Develop new procedures as necessary and to make appropriate recommendations to the Supervisor Healthcare Education Officer and Associate Chief of Staff. Strategically improve the operational efficiencies of training programs in ESS. Evaluate work performance of subordinates. Give advise, counsel, or instruct employees on both work and administrative matters. Develop performance standards. Hear and resolve complaints of employees. A one year supervisory probation period may be required for this position Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Health Care Education Specialist/PD109880 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. This occupational series has an Individual Occupational Requirement (IOR) which is a minimum qualification requirement. To be considered for the position, you must ensure that the experience is reflected in your resume and/or if applicable, transcripts must be uploaded to support education requirement or substitution. Basic Requirements: Degree: that included or was supplemented by major study in education or in a subject-matter field appropriate to the position Note: 24 semester hours will be considered as equivalent to a major field of study. or Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described in A above. Note: The quality of the combination of education and experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform work in the occupation, and is comparable to that normally acquired through the successful completion of a full 4-year course of study with a major in the appropriate field. In addition to courses in the major and related fields, a typical college degree would have included courses that involved analysis, writing, critical thinking, research, etc. These courses would have provided an applicant with skills and abilities sufficient to perform progressively more responsible work in the occupation. Therefore, creditable experience should have demonstrated similarly appropriate skills or abilities needed to perform the work of the occupation. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Provide primary technical and administrative supervision to the subordinate staff; Develops, modifies, and/or interprets performance standards; Performs work in the development of courses for training programs; Performs work involving modification of training courses; Performs work associated with the evaluation of courses in training programs; Conducts studies and analyses in functional specialty or subject matter areas; Coordinates projects for the development and implementation of training courses and course materials; Prepares related program budget information and a program plan; Manages, leads, and oversees the progress of projects, including determining project requirements and capability of various technologies to satisfy requirements; Plans, promotes, and develops educational programs and projects by providing direction; Uses MS Word or other comparable software to execute office automation functions such as storing and retrieving electronic documents and files, activating printers, inserting and deleting text, formatting letters, reports and memoranda, and transmitting and receiving email. Uses MS Excel or other comparable software to develop and change spreadsheets to graphically display data and complete statistical analyses. Uses MS PowerPoint and other training software to develop training materials and computer-based training modules to promote use by all services, and provides ongoing training for employees. Supervisory Competencies Most Important for Supervisory Work: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. You will be rated on the following Competencies for this position: Education and TrainingLeadershipPlanning and Evaluating Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical demands include above average ability, dexterity, or strength to perform the work, and to transport, lift, and set up equipment for training purposes and activities. Work is a mix of sedentary activities with periods of sitting at a desk/computer terminal, walking, standing at length while teaching, bending, carrying items, driving an automobile, and other actions necessary to facilitate program set up. Field work may involve traveling to interviews and meeting on and off campus. Position requires frequent multi-tasking and management of concurrent projects/programs. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address CW Bill Young Department of Veterans Affairs Medical Center 10000 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: Juan Mendez
• Phone: 813-816-7155 X100155
• Email: [email protected]