View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Chief Information Officer, in Washington, District of Columbia. This is a non-bargaining unit position. Additionally, telework and remote agreements may be considered based on the needs of the agency.

Duties

As aSupervisory Information Technology Specialist, at the full performance level, you will perform the following duties: Represent the Chief Information Officer (CIO) and Deputy Chief Information Officer (DCIO) in senior level meetings, conferences, and consultations within DHS and ICE senior leadership, and with various Federal and executive level agencies. Address IT issues to include, but not limited to, cybersecurity; multi-year IT initiatives; strategic IT policy; alignment of IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization; design, and implementation of new and improved information systems; software applications; data management, and network operations. Apply advanced IT principles, concepts, methods, standards, and practices, as well as a comprehensive knowledge of ICE-wide program missions, functions, and operations in providing authoritative guidance and in the resolution of highly complex and sensitive issues impacting major OCIO and ICE-wide program initiatives. Use IT technical and program knowledge in understanding and communicating the interrelationships of IT specialties and communicating with technical and non-technical IT personnel to include, collaborating with, and providing operational IT insights and expertise to high-ranking officials, to include ICE Senior Executive Leadership, DHS counterparts, Congressional staff, and law enforcement and administrative Directorate programs. Serve as Subject Matter expert and authority on critical OCIO IT to include advising on the impact of current and future high-level and administrative operations and the challenges associated with each.

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.
• Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

Qualifications

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Basic Qualifications: In order to meet basic qualifications for GS-2210 positions, individuals must have IT-related experience demonstrating each of the competencies defined below: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your application package must demonstrate this experience. Examples of demonstration include: Attention to Detail: Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise, and accurate to a given IT situation. Customer Service: Works with clients and to assess IT needs, provide expert technical information or assistance, resolve complex or non-routine problems, or satisfy expectations; knowledge of available products and services; committed to providing quality IT products and services. Oral Communication: Expresses technical information to individuals or groups effectively, considering the audience and nature of the information makes clear and convincing presentations; listens to others, recognizes potential miscommunication, attends to nonverbal cues, and responds appropriately. Problem Solving: Identifies IT related problems using a variety of materials or sources; gathers and applies technical information to determine accuracy and relevance to moderately complex problems; uses sound judgment to generate and evaluate alternatives; makes decisions or recommendations that influence IT policies or programs and applies new developments to previously unresolved problems. Specialized Experience: In addition to demonstrating the basic qualifications listed above, applicants must also demonstrate possession of specialized experience. You qualify at the GS-15 level if you possess one (1) year of specialized experience equivalent to the GS-14 grade level performing duties as: Performing technical and management level assessments, reviews, and oversight for information system artifacts such as documentation relevant to software development, operations and maintenance, and cybersecurity. Performing program management tasks (i.e., lead teams, individuals, and programs, managing associated workloads) and/or developing organizational strategies and operational plans used to meet program mission, objectives, and goals. Reviewing incoming operational IT requirements and requests, evaluating the greatest need, effectively addressing all issues, and developing action plans prior to submission to the senior leadership for review and approval. Providing expert advice to management and other IT Specialists and making decisions that influence Enterprise IT programs. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address
• Name: Sandra Williams
• Email: [email protected]