The position is located in the Clinical Informatics Department at the Whiteriver Service Unit in Whiteriver, AZ. The incumbent reports to the Director of Clinical Informatics and serves as a specialist/integrator in the implementation and ongoing support of multiservice clinical software applications used in the hospital and clinic setting for the Whiteriver Service Unit.

Duties

Responsible for the implementation and support of multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval. Analyzes and evaluates processes related to information flow, serves as liaison between service lines concerning these processes, and acquires a comprehensive knowledge of the software involved to determine if there are procedural issues versus system/application deficiencies. Establishes effective interpersonal relationships with all levels of medical center personnel, promotes an atmosphere that encourages enthusiasm and user participation in clinical computing. Promotes an awareness of the importance of data validity and data security. Provides training to all services on current software applications, new features and insurers training scheduled for new users.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the U.S. Department of Education(external link) at the time the degree was obtained. Must submit transcripts. In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: GS-11: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-9 level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: implementation integration and support of the RPMS and ancillary software packages; efficient performance of the EHR by ensuring accurate health data capture, display and output; monitoring for new EHR and clinical application updates and planning for the smooth implementation of new features. OR 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree OR Possess a combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-11 grade level. GS-12: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: implementing and providing ongoing support for multi-service applications that support hospitals and clinical settings; consulting with service lines and their staff in customizing software; and training individuals in the daily operations of the applications. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address White River Service Unit PO Box 860 White River, AZ 85941 US
• Name: Phoenix Area IHS Human Resources
• Email: [email protected]