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Duties

WHAT IS THE TAXPAYER SERVICESDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services: Equity, Diversity and Inclusion The following are the duties of this position at the full working level. Works with Senior Specialist in developing, monitoring, reviewing, and updating a range of program activities in such areas as the EEO Complaints Program, Affirmative Employment Program, Federal Equal Opportunity Recruitment Program, Diversity, Special Emphasis Programs, including Persons With Disabilities and others as defined by law, regulation, or policy. Maintains personal contact with officials and employees to develop an understanding of EEO and diversity through advising them of their rights and responsibilities as defined by applicable laws, rules, regulations, and established procedures. This includes providing training and/or briefing sessions as needed to keep management apprised of program policies and requirements. Supports Senior Specialist in coaching and providing technical guidance, appropriate training, ongoing assistance and support to other full time and collateral duty EEO personnel locally and in the field offices. Assists in developing customized training geared especially for a specified group of individuals. Develops proficiency in all aspects of the EEO Process to provide guidance on EEO complaints, i.e. individual, management officials, group, and class complaints with varying levels of complexity. This involves utilizing negotiating and conflict management skills to facilitate a resolution or settlement of concerns at the earliest possible level. Addresses barriers or problems which impede access to equal employment opportunities to all or hinders the accomplishment of EEO goals. Participates in a developmental capacity and close involvement in the Business Plan/Business Review Process and works with the appropriate parties in devising mechanisms for evaluating the various EEO programs. Prepares reports and/or assessments on the effectiveness of EEO programs in the Divisions and the AWSS field offices. Makes assistance visits and on site operational reviews of field offices, fact-finding, data analysis, and completes trip reports with findings and recommendations. Prepares guidelines, instructions, and other information briefings within assigned program areas. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GS-11 QUALIFICATIONS: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrated accomplishment of equal employment assignments that required knowledge of: Federal EEO laws, principles, regulations, policies and procedures sufficient to recognize and solve individual EEO issues and to make technical recommendations and identify barriers to EEO; and Federal Personnel Management principles relevant to recruitment and staffing, appraisals/evaluations, performance standards, discipline, adverse actions, labor relations, and training To be qualifying, your experience must be sufficient to demonstrate the ability to: Collect and analyze statistical data, prepare comprehensive reports; Participate in studies, organization reviews, and workforce analyses; Assist EEO counselors in administering the complaint process; Assist in designing EEO training or educational programs; and provide technical advice and guidance to EEO Counselors, managers and employees. Or you may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree in a field of study such as: law, psychology, human resources. OR 3 full years of progressively higher-level graduate education leading to a graduate degree in a field of study such as: law, psychology, human resources. OR LL.M. if related. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - Equity, Diversity and Inclusion 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748