This position is located in the Small Business Administration(SBA), Office of Field Operations (OFO), Syracuse District Office. The incumbent provides technical guidance and assistance to lenders, small businesses, and resource partners in the District to increase access to capital and optimize the effectiveness of SBA programs and mission.

Duties

Duty Locations: The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under OPM Salary & Wages. As a Lender Relations Specialist, GS-1101-11/12, you will be responsible for: Conducting required face-to-face and virtual lender visits with individual lending institutions for the purpose of delivering SBA loan programs and services. Developing customized material and training programs in addition to established Agency trainings. Providing assistance to lenders to resolve complex issues related to origination, servicing, liquidation and all other aspects of SBA programs. Providing assistance to small businesses to facilitate and share information and guidance as it relates to eligibility, credit readiness and range of financing options. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements

• You must be a U.S. Citizen.
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.

Qualifications

Specialized Experience for GS-11: One year of specialized experience, equivalent to the GS-09 grade level in the Federal service, obtained in either the private or public sector, performing ALL of the following duties with minimal supervision: assisting in commercial or business loan proposal development, packaging, and structuring; and assisting with marketing lending programs and services to external customers through outreach activities; and assisting with conducting formal training or professional development; and assisting with the growth and development of a customer base; and using a variety of software applications and technologies in all aspects of the job These qualifications must be clearly referenced in your resume. OR Education (see Education section) OR Combination of Education and Experience: A combination of both education and experience in which the total percentages must equal at least 100 percent to qualify an applicant for that grade level. Specialized Experience for GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector, working independently: in commercial or business loan proposal development, packaging, and structuring; and marketing lending programs and services to external customers through outreach activities; and conducting formal training or professional development; and growing and developing a customer base; and using a variety of software applications and technologies in all aspects of the job. These qualifications must be clearly referenced in your resume. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series 1101b Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. All qualification requirements must be met by 11:59 pm (Eastern Time) on 12/27/2024.

Education

If you do not meet the specialized experience requirements, you may also qualify with education. You MUST submit transcripts (official or unofficial) with this application if you wish to qualify based on education.

Education Substitution for GS-11:
Successful completion of a Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree or LL.M. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Transcripts (official or unofficial must be submitted in support of this response. If selected, official transcripts will be required.

OR

Combination of Experience and Education for GS-11:
Combination of education and experience as specified above. For example, an applicant who has 1.5 full years of Ph.D. level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

Education Substitution for GS-12: Education may not be substituted for experience for this position.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Office of Field Operations - Region II 26 Federal Plaza Suite 3108 New York, NY 10278 US
• Name: Jessica Hunsicker
• Email: [email protected]