Join SBA's dynamic People Operations Disaster Division as a Human Resources Specialist (Benefits). Work on federal benefits programs, provide support in workers' compensation claims and processes and deliver retirement counseling. Advance your career while driving SBA's disaster recovery mission in a fast-paced, impactful environment.

Duties

As a Human Resources Specialist (Benefits) at the GS-0201-12, your key responsibilities include: Provide advisory services on a variety of federal employee benefits, including retirement systems (FERS and CSRS), health and life insurance, Thrift Savings Plan (TSP), and workers' compensation. Counsel employees individually or in groups on topics such as retirement options, eligibility requirements, and flexible spending accounts. Prepare retirement estimates, assess service computation dates, and guide employees on creditable civilian/military service. Collaborate with the National Finance Center (NFC) to resolve benefits and retirement processing issues. Research and apply laws, policies, and regulations related to federal benefits, ensuring compliance and optimal service delivery. Develop and deliver training sessions and briefings on federal benefits programs, retirement systems, and policy updates. Maintain case management systems and trackers to ensure timely and accurate responses to inquiries. May serve as the program manager for the Workers' Compensation Program, providing expert advice and overseeing claims processing. What You'll Gain: Career Growth: Expand your expertise in federal benefits programs, retirement systems, and advisory services while working in a collaborative and fast-paced setting. Impactful Work: Support SBA's disaster recovery mission by helping employees navigate and optimize their benefits to sustain a high-performing workforce. Dynamic Environment: Tackle diverse challenges, streamline processes, and improve service delivery in a high-energy organization. Innovation Opportunities: Develop training and implement new strategies to enhance employee experience and operational efficiency. Why Join Us: Mission-Driven Work: Support SBA's critical disaster recovery initiatives by ensuring employees are well-supported through comprehensive benefits programs. Collaborative Team: Be part of a dedicated team that values innovation, professional growth, and employee well-being. Opportunities for Growth: Engage in continuous learning and take on leadership roles within the benefits management field. IMPORTANT NOTES: This vacancy was previously advertised: MP-25-PODD-12635726 and MP-25-PODD-12634355. To be considered for this position you must apply again to this vacancy. This is a Permanent appointment in the competitive service with a full-time work schedule. By applying for this position with SBA's People Operations Disaster Division - PODD, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activities. This position is not included in a bargaining unit.

Requirements

• U.S. citizenship is required.
• Favorable background investigation and credit check are required.
• You may be required to complete a one-year probationary period.
• You must meet time-in-grade requirements by the closing date, if applicable.
• This position is not included in a bargaining unit.

Qualifications

All qualification requirements must be met by 11:59 pm (Eastern Time) on 12/16/2024. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-12: One year of specialized experience, equivalent to the GS-11 grade level in the Federal service, obtained in either the private or public sector: Provide advisory guidance and assistance to employees to execute a variety of employee benefits programs which may include worker's compensation, health and life benefits, Thrift Savings Program (TSP), health and life insurance programs, health benefits open season, flexible spending accounts, temporary continuation of coverage of health insurance (TCC), etc; Provide advice and counsel to employees related to the Federal Employee Retirement System (FERS) and Civil Service Retirement System (CSRS) to include computation of estimated benefits; Experience researching and presenting findings, deliver briefings related to a variety of employee benefits programs; AND Interpret and apply laws, regulations, policies, and practices to provide advice and guidance to employees on federal benefit and retirement programs/systems. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Human Resources Management Series 0201 (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for experience for this position.

Qualification Standards: Human Resources Management Series 0201 (opm.gov)

Contacts

• Address People Operations Disaster Division - PODD 13221 Woodland Park Road, 5th Floor Herndon, VA 20171 US
• Name: Sana Akhtar
• Phone: 703-487-8100
• Email: [email protected]