The purpose of this position is to supervise the day-to-day operation of the park and carry out planning, coordinating, and developing the interpretation and education services offered on Liberty and Ellis Island. Open to the first 75 applicants or until 12/12/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

Supervise permanent, seasonal, and volunteer staff in delivering interpretive and visitor services, including developing work plans, and schedules, and assigning tasks based on division priorities. Approve/deny leave, evaluate staff performance, resolve complaints, and ensure staff adherence to policies and procedures. Develop and evaluate programs to educate visitors, partners, and employees about park resources. Collaborate with the Chief of Interpretation, other park divisions, and U.S. Park Police to manage daily interpretation and visitor operations at the Statue of Liberty and Ellis Island. Assist in developing and executing short-term operational goals and work plans, including ranger and educational programs, VIP visits, and special interpretive events. Ensure fair employment practices in recruitment, selection, promotion, training, recognition, discipline, and status changes, while supporting the Equal Opportunity Program. Plan and deliver training for park staff, volunteers, and partners on topics such as customer service, interpretation, media, and resource protection. Oversee on-the-job safety and health for all supervised employees. Maintain knowledge of labor-management relations and management responsibilities. Work with the interpretation team and Museum Services to evaluate the accuracy, style, and relevance of interpretive materials and programs.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-12/12/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-09 grade level in the Federal service (obtained in either the public or private sectors). This experience is defined as managing park operations; developing and implementing interpretation programs; and leading teams to include training and mentoring subordinate staff. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least 3 full academic years of progressively higher level graduate education or Ph.D. or equivalent doctoral degree related to the position. You must include transcripts. -OR- Successful completion of a combination of graduate level education and experience as described above. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Statue Of Liberty National Monument Statue of Liberty National Monument and Ellis Island Liberty Island New York, NY 10004 US
• Name: Jessica Smith
• Email: [email protected]