The Community Relations Service (CRS) is the Justice Department's "Peacemaker" for community conflicts arising from identity-based disputes.CRS provides facilitated dialogue, mediation, training, and consultation to assist these communities to come together, develop solutions to the conflict, and enhance their capacity to independently prevent and resolve future conflict. **This announcement will close upon the receipt of the first 50 applicants.

Duties

The duties and responsibilities for Supervisory Program Manager generally include, but are not limited to, the following: Manage and direct training and development efforts to support Community Relations Services (CRS) staff in delivering training effectively. Make recommendations to leadership regarding emerging program areas requiring training. Oversee development of new and updated program training content. Oversee the development and implementation of external training. Ensure a consistent approach to employee training and development. Plan and direct CRS' technical training activities. Establish a variety of training methods, such as simulation exercises, mentoring, professional development, and continuous learning. Lead evaluations of CRS' standardized programs. Oversee development of technical training-related policies and procedures to support CRS' staff.

Requirements

• You must be a United States Citizen or National.
• You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
• You may be required to complete a one-year probationary or two-year trial period.
• Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
• You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.

Qualifications

To qualify for the position of Supervisory Program Manager at (GS-0343-15), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade you're applying to. If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF50 (please refer to the "required documents" section for additional information). Specialized Experience: For the GS-15, you must have one full year (52 weeks) of specialized experience at the (or equivalent to) GS-14 level. Specialized experience is defined as: Developing, researching, and launching training programs intended to resolve civil rights conflict on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, and disability, programs on multi-party conflict, civil rights mediation, and leading the evaluation of such programs; Developing, researching, and launching training programs intended to prevent and respond to hate crimes and incidents on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, and disability, programs on multi-party conflict, civil rights mediation, and leading the evaluation of such programs; Broad understanding of community civil rights conflict resolution theories and techniques and utilizing such techniques and theories to inform training products and programs. You MUST meet all qualification requirements, including Time-in-Grade, by the closing date of this announcement, 12/18/2024. Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

Education

There is no substitution of education for experience at this grade level.

Contacts

• Address Community Relations Service 2 Constitution Square 145 N Street NE Room 9W.300 Washington, DC 20530 US
• Name: Joel Schielie
• Phone: 202-702-5700
• Email: [email protected]