About the Position: This position is located at the Madigan Army Medical Center in the Department of Behavioral Health, Family Advocacy Program Division on Joint Base Lewis-McChord, Washington.

Duties

Screen all visitors and telephone calls to determine nature of the call or business of visitors and direct them accordingly to the appropriate office or personnel. Compose routine correspondence, identify grammatical errors, and/or formatting matters pertaining to administrative protocol. Utilize word processing and other types of software (spreadsheets, graphics, etc.), to process and produce a wide range of documents, some of which require complex formats, in support of the office automation functions. Determine tasks to be accomplished based on knowledge of the duties. Assist with collection of data for the office-operating budget and review staff member's submissions for proper format and compliance with office budget requirements. Manage calendar, schedule appointments, and coordinate travel arrangements for Division Chief. Review and screen correspondence, publications, regulations, and directives to determine which may be of interest to the supervisor or members of the staff.

Requirements

• Appointment to this position is subject to a background investigation to determine your suitability for Federal employment.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has been designated "Mission Essential".
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5-minute sample with 3 or fewer errors.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes using computer and office automated tools to prepare correspondence and personnel actions; maintaining files or records in accordance with established instructions; and maintaining an office calendar by scheduling, rescheduling and coordinating appointments and meetings. This definition of specialized experience in typical work performed in the GS-05 grade/level in the Federal Service. OR Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Education or Business Administration (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages. (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: AccountabilityAttention to DetailClericalCustomer ServiceCustomer Service (Clerical/Technical)Decision MakingFlexibilityIntegrity/HonestyInterpersonal SkillsLearningReading ComprehensionReasoningSelf-ManagementStress ToleranceTeamworkWritten Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address M1-W0Q1AA US ARMY MEDICAL COMMAND DO NOT MAIL Tacoma, WA 98431 US
• Name: Army Applicant Help Desk