The Program Support Assistant - Connected Health Coordinator position serves as facility champion, leading facility teams to support existing and future Veteran communication initiatives, and coordinates local implementation, training, communications, and outreach of these modalities. The employee will plan, organize drives, direct, evaluate, and report local Connected Health-related actions/activities.

Duties

TIME LIMITED POSITION: This is a time-limited position, not-to-exceed 1 year from the date of appointment. Major duties include but are not limited to: Ensure the facility successfully meets all nationally mandated goals for the Connected Health Program. Monitor goals/activity status for the local My HealtheVet (MHV) program. Manage communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication. Assist in the development of documentation of MHV internal and control policies and procedures. Collect data to assist management with MHV operational decisions. Ensure initial and follow-up training/education for staff, patients, and Veteran Service Organizations. Identify significant changes in the way employees will integrate Connected Health programs into the fabric of VA care and the Patient Aligned Care Team. Manage multiple projects by planning and organizing activities for all Connected Health modalities. Develop and deliver presentations to all levels of the medical center/health care system, service organizations, and veterans, family members, and caregivers. Assist in the development of multimedia campaign materials. Perform other duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm Position Description Title/PD#: Program Support Assistant - Connected Health Technician/PD23455A Recruitment/Relocation Incentives: Not Authorized Critical Skills Incentive: Not Approved Permanent Change of Station: Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: organizing and communicating ideas and thoughts effectively through written correspondence and/or oral presentation; utilizing automated data processing applications; analyzing a variety of research reports, studies, fact sheets or other documents; and using interpersonal communication skills to deal with customers and/or coworkers who may be difficult, distressed, or negotiating. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work is primarily sedentary, but may require periods of standing during presentations, briefings, speeches, health fair activities, etc., although some slight physical effort may be required. Work Environment: Work is performed in an office setting with adequate lighted and climate-controlled office. May require occasional travel. Outreach presentations may occur outside the facility at community, non-federal governmental agencies, educational and veteran organizations and so forth. These venues may be noisy and crowded.

Education

This job does not have an education qualification requirement.

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Sarah Watson
• Phone: 319-339-7183
• Email: [email protected]