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Job opening: Program Support Specialist

Salary: $82 764 - 128 956 per year
Published at: Nov 21 2024
Employment Type: Full-time
This position is located in the Office of the Chairman and serves as a Program Support Specialist to the Chairman, who directs the Commission and its operating programs. The work requires analytical ability, judgment, discretion, and comprehensive knowledge of a substantial body of administrative, technical, and specialized program principles, concepts, methods, policies, and objectives.

Duties

The following are the duties of this position at the full performance level (GS-13). You will have the opportunity to learn to perform all of these duties and will receive training to help you grow in this position. Provides administrative support of a substantive nature to facilitate program management to the Office of the Chairman. Discusses a wide range of sensitive and non-sensitive issues with the Chairman and diverse individuals, groups, and organizations having business dealings with the Commission. Develops specialized memoranda, documents, and reports for management review and provides detailed feedback and analysis on materials prepared for the Chairman and office staff. Responds to program inquiries and/or resolves problems and issues based upon a thorough knowledge of established policies, rules, and regulations. Collects, evaluates, and performs extensive research before referring inquiries to the Chairman. Recommends policies, procedures, and practices to manage the office's operating programs. Advises the Chairman on obtaining additional staff to manage projects and on human resources policies and procedures to accomplish this task. Administers the Chairman's budget operations and independently develops budget formulations projections. Manages program functions such as travel, maintaining the office calendar, and scheduling and arranging meetings and conferences. Attends meetings with the Chairman as required. Plans, obtains, and directs the full range of the office's program support and related services, e.g., telephones, equipment, supplies, purchasing, etc.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement: For the GS-11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes analyzing internal office workflow and establishing procedures to improve effectiveness and efficiency of operations; coordinating and scheduling appointments, meetings, telephone calls, conference space and travel for others; determining the nature of inquiries and providing guidance on organizational policy and programs; and providing recommendations to identified conflicts and competing interests within the office to ensure the agency's continuous success. OR Have successfully completed a Ph.D. or equivalent doctoral degree; or three (3) full years of progressively higher-level graduate education leading to such a degree; or an LL.M., if related. OR Have a combination of experience and education as described above. For the GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes administering budget operations and developing budget formulation projections; drafting specialized memoranda, documents, and reports for management review; providing guidance, training, and instruction regarding administrative procedures and policies; and reviewing written work products of program offices for grammar, spelling, and adherence to guidelines. The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. It is your responsibility to ensure your resume states complete information for each job entry. To ensure full credit for your work experience, please indicate dates of employment by month/year (MM/YYYY), and indicate number of hours worked per week, on your resume. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

Please refer to the Qualifications section for additional information.

REQUIRED EDUCATION DOCUMENTATION
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Contacts

  • Address Office of the Chairman 800 North Capitol Street, NW Suite 1000 Washington, DC 20573 US
  • Name: Cassie Hayden
  • Phone: 2025235773
  • Email: [email protected]

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