The incumbent reports to the Media Manager and serves as the Web Operations Manager working closely with the Enterprise Support Service (ESS) Executive Leadership Team (ELT) and the Healthcare Environment and Facilities Program (HEFP) Content Management Team (CMT). The incumbent oversees all strategic and operational website initiatives, website content management and integration of functional website processes utilizing new and current information technology systems and applications.

Duties

Analyzes needs in order to propose new strategies and plans for web products. Maintains and coordinates a web content management organization within HEFP. Provides oversight, advice and training to Content Management Team (CMT). Analyzes use of the website and Sharepoint and uses that analysis to recommend improvements to the design/layout. Coordinates with VA OIT and technology support staff to design web pages, address and resolve technical issues an discuss new applications. Participates in inter and intra agency web-related initiatives, included federal web manager groups, groups creating web sites, and policy-making groups. Performs Contracting Officer's Representative (COR) duties as assigned. Performs other duties as assigned. Work Schedule: Monday - Friday 8:00am-4:30pm Compressed/Flexible: May be available. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Remote: This is not a remote position. Virtual: This is a virtual position. The employee may work at a VA facility or other VA-leased space other than the facility that is hiring the employee and is authorized to telework up to 50%. Position Description/PD#: Program Analyst/PD074610 Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized. This job announcement will close on November 26, 2024, the first 50 applications received will receive first consideration. Applications that are submitted after 11:59 p.m. Eastern Time on the date in which the initial cut-off number (100) has been reached will not receive consideration unless otherwise requested by management.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/26/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. In order to meet the minimum qualifications for this position, you must meet 3/5 of the following examples of specialized experience. Examples of specialized experience would typically include, but are not limited to: 1) Assisting with developing, recommending and implementing strategies, policies and procedures to effectively manage website content and design processes; 2) Ensuring all relevant laws, regulations and guidelines are incorporated into federal government website policies and procedures; 3) Conducting special projects and studies to analyze, evaluate and provide recommendations on current website operations and issues; 4) Assisting with developing and implementing appropriate web metrics to monitor website utilization and performance; and providing monthly analysis; 5) Performing policy analysis, project management/oversight and definition/documentation of functional and operational requirements. Preferred Experience: Experience managing federal websites and SharePoint sites. Experience with website/SharePoint project management. Experience with website/Share point governance, and leading content management teams. Experience with a variety of digital media. You will be rated on the following Competencies for this position: Planning and Evaluating Web Technology Critical Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some light physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VHA Central Office - Support Services #1 Jefferson Barracks Road, Building #25 St. Louis, MO 63125 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]