This Supervisory Health System Specialist (Chief, Quality Management) is located in the Office of the Director at the Providence location. This position is full-time at 40 hours per week.

Duties

The position is a Supervisory Health Systems Specialist (Chief, Quality Management) in a multi-service, complex, tertiary health care system. The Supervisory HSS is under the direct supervision of the Medical Center Director, and has delegated authority and responsibility for managing the Quality Management/ Performance Improvement program. Major duties and responsibilities include, but are not limited to: Monitors and evaluates quality of care and facilitates the Center-wide reduction of variance in care. Enables the integration of quality management into the facilities day to day operations and culture. Facilitates management of organizational change required to achieve patient safety improvement and quality management goals, to include aiding in the resolution of obstacles to achieve these goals. Identifies innovative quality management and performance improvement activities and supports facility wide deployment, as appropriate. Develops, conducts, and directs special studies and analyses of complex issues as assigned to included interpreting such studies for facility leadership. Responsible for assuring continuous readiness and compliance with standards of outside agencies, such as The Joint Commission and Office of Inspector General. Demonstrates dedication to the attainment of key organizational goals through direct responsibility and/or the application of expertise and oversight for the Quality Management Service (QMS) which includes oversight of the following program segments: Risk Management, Patient Safety, Systems Redesign, Patient Experience/Patient Advocates, Performance Improvement (EPRP), Facility Policy Management, and Accreditation Management. Ensures assessment and monitoring of the overall QMS for compliance with VHA Directive and ensures findings of patterns and/or trends impacting effectiveness are used to modify and improve the QMS and facilitate accomplishment of the facility's goals and objectives. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Provides technical requirements and descriptions of the work to be accomplished, and plans/establishes work schedules, deadlines, and standards for acceptable work. Establishes work procedures and staffing requirements for QMS program responsibilities and oversees the development of technical data, statistics, and other information useful to higher-level executives in determining goals/objectives and measuring progress towards same. Additional duties, as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm. Compressed/Flexible: Not Authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Financial Disclosure Report: Required; selectee must file a financial disclosure report, OGE Form 450, within 30 days of onboarding and then anually. Notifications: This position is in the Competitive Service. Selectee required to serve one year supervisory/managerial probationary period. Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is not a Bargaining Unit position. This position is covered by locality-based comparability pay. Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. This position is being recruited for utilizing three separate announcements and various occupational series to fill this vacancy. Qualified applicants from all announcements will be referred to the service for consideration, however, only one of the announcements will result in a selected applicant filling the position. The alternate job vacancies are as follows: RN - Chief, Quality Management, vacancy #12609045 Chief Quality Management (Physician), vacancy #12609803

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-12) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Health System Specialist - Supervisory Health Professions Education Manager. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. GS-13 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You will be rated on the following Competencies for this position:Administration and ManagementAnalytical ReasoningChange ManagementOrganizational Performance Analysis Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate controlled office. Occasional travel may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Contacts

• Address VA Providence Healthcare System 830 Chalkstone Avenue Providence, RI 02908 US
• Name: Christina Rotondo
• Phone: (401) 459-4779
• Email: [email protected]