Job opening: Supervisory Program Support Specialist
Salary: $82 764 - 107 590 per year
Published at: Nov 12 2024
Employment Type: Full-time
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
About the Position: Serves as first line supervisor and primary point of contact and subject matter expert on administrative matters at Installation Management Command (IMCOM) Headquarters (HQ) within the G1, Passport Services Division (PSD).
Duties
Reviews, analyzes, and interprets the Foreign Clearance Guide and documents submitted to determine eligibility and type of passport is authorized and determine VISA entry requirements for foreign countries.
Examines evidence of citizenship submitted with applications to determine and judge authenticity in relation to the requirements of law, regulation, and procedure for the issuance of passports and VISAs.
Plans, coordinates, and supports VISA/Passport acceptance for large-scale deployments.
Manages and oversees a mail room operation that accepts/ships over 41,000 packages, annually.
Assists with processing applications for Flag/General Officers, SESs and other high-level officials that may require expedite service and other cases requiring special controls.
Plans, oversees, assigns, and evaluates of the work of subordinates.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
Current Civilian Employees of the Organization
Current Civilian Employees of the Organization
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: I have one year of specialized experience equivalent to at least the GS-09 grade level in the Federal service which includes: Processing passport and VISA applications. Reviewing, analyzing, and interpreting the Foreign Clearance Guide and documents submitted to determine if applicants are eligible to apply for a special issuance passport or VISA. Experience determining what type of passport is authorized for VISA entry requirements for foreign countries. Utilizing the Foreign Clearance Guide and the Passport Matters website in reviewing the application for correctness and completion; and ensuring all required documents, passports, and photos, are provided by applicants.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Contacts
- Address FT-W6BDAA US ARMY IMCOM-USAG FT SAM HOUSTON
DO NOT MAIL
Fort Sam Houston, TX 78234
US
- Name: Army Applicant Help Desk
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