Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide fire alarm communication center dispatch services to the base populace by answering emergency 911 calls and initiating responses with appropriate personnel and equipment. Maintains an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.

Duties

Provides emergency 911 and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Provides medical response dispatch services to callers. Incumbent verifies the location and call back number for a medical patient and determines the severity of the emergency situations in accordance with 97 MDG approved protocols. Maintains maps, checklists and charts, including automated programs. Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center. Prepares and maintains reports and records relating to emergency responses. Performs Civil Engineer Service Call operations. Incumbent serves as single point of contact to receive and verify work requirements and refer emergency request to the appropriate civil engineer shop standby personnel during after duty hours, down days, and holidays.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Must be able to obtain and maintain a SECRET Clearance
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Incumbent must be able to obtain Telecommunicator Level I and II within 6 months of appointment.
• Incumbent is required to work an alternate work schedule which requires an uncommon tour of duty (including weekends and holidays).
• May be required to perform temporary duty travel by military or commercial air.
• Incumbent is required to perform critical services regardless of weather conditions or base closure and report to the duty station' at the regularly scheduled work time.
• Maybe required to respond on off-duty time during a conflagration, or stay over until an emergency has been terminated or until properly relieved by a qualified operator. Subject to telephone recall for emergency or exercise contingencies.
• Works in close harmony with supervisors, co-workers, and others during day-to-day routines and during emergencies. Is required to maintain good working relationships with on and off-base agencies, (con't)
• (con't) maintaining a consistently courteous attitude. Remain calm during emergency situations.
• Incumbent must be able to obtain and maintain a current Cardio-Pulmonary Resuscitation (CPR) certification within 90 days of appointment.
• Incumbent must stay current with National Incident Management System (NIMS)
• Must participate in exercises by relaying accurate information. Must be resourceful and alert to adequately perform duties.
• Incumbent must obtain Hazardous Materials Awareness certification within 60 days of appointment
• Incumbent must obtain a Government Purchase Card qualified within 90 days of appointment
• con't in Qualifications

Qualifications

Condition of Employment Continued Requires wearing a prescribed uniform and maintaining a professional appearance. This position is not covered as a rigorous position under the federal Firefighter's Retirement System's special requirement Incumbent is required to keep a current phone number/address on file for recall purposes. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Dispatching Services 2151. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes knowledge of 911 and emergency vehicle dispatch operations. Knowledge of basic computer opera ions to include war? processing, retrieval; and input of data. A qualified typist is not required. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand. OR EDUCATION: 4 years above high school of progressively higher level graduate education obtained in an accredited business, secretarial or technical school, junior college, college or university.. Such education must demonstrate the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit a copy of your transcripts OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of 911 and emergency vehicle dispatch operations. Knowledge of basic computer opera ions to include war? processing, retrieval; and input of data. A qualified typist is not required. Knowledge of location and availability of emergency apparatus, the kind of apparatus, and equipment needed for the emergency at hand. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations. Ability to work independently without immediate supervision. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Altus AFB 308 N First Street Altus AFB, OK 73523 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]