About the Position: This position is located at the Brooke Army Medical Center, Fort Sam Houston, in San Antonio, Texas. This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Perform booking and scheduling procedures to generate necessary appointments for patients requiring APV procedures. Manage Ambulatory Patient Visit and Observation procedures; ensure proper accountability for patients reporting or being referred. Check in-patients APVs and complete end of day processing by closing out patient disposition; accountable for any incomplete or delinquent APV accounts. Maintain appropriate files and statistical data pertaining to all APV patients. Type a variety of materials, telephonic reports, endoscopy procedure schedules, and maintain telephonic roster of all incoming calls and their resolution. Assembles required backup material or attachments as specified or based on knowledge of requirements. Perform receptionist duties; refers calls and inquiries to appropriate personnel based on specific request and nature of business. Answer general inquiries as to overall office functions, availability of personnel, or status of specific actions within the employee's personal knowledge and/or responsibility; establishes and maintains a variety of files and records. Compile various narrative or statistical summaries, based on general requirement, or statements of need, according to standard procedures.

Requirements

• A pre-placement medical examination may be required.
• A pre-placement medical examination is required.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/ or specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical duties which include scheduling appointments, maintaining patient records, and using office automation. OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Additional Minimum Qualifications Typing Proficiency Requirement: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk