About the Position: This position is with the Defense Health Agency, at the Brooke Army Medical Center located in San Antonio, Texas. A term position is time-limited and may be extended to a maximum of eight years. This is a Direct Hire Solicitation

Duties

Plan work to be accomplished by subordinates, sets and adjusts short-term priorities. Assign work, daily, weekly or monthly to employees, providing special instructions as necessary for new or unusual assignments. Provide input to next level supervisor to be used for the development of performance standards. Maintain time and attendance records on all employees supervised. Provide clerical/administrative and support for the Department of Radiology using multiple computer systems and technologies. Screen patients to determine the purpose of their visit and checks their eligibility for treatment (DEERS check, hospital card, etc.). Provide clinic orientation to Red Cross volunteers, newly assigned personnel and other ancillary service personnel.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• One-year supervisory probationary period required. A one-year probationary period is required if the selectee has not previously met this requirement.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position may require the incumbent to work during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
• This position may require the incumbent to work weekends and/or holidays.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Supervisory Medical Support Assistant (Office Automation): Specialized Experience: One year of specialized experience which includes registrations of patients, typing, Electronic Health Records documentation, communicating with Patients on Demographic information, capturing Other Health Insurance, scanning, making phone calls, answering phone calls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency requirement - Qualified Typist: In addition to meeting the experience and/or education requirements above, applicants for these positions must be able to type 40 words per minute based on a 5 minute sample with three or fewer errors. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk