The FMWRC mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force. This position is located at Joint Base Lewis McChord MWR Libraries. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Duties

Performs work that involves planning and coordinating the installation, testing, operation, troubleshooting, and/or maintenance of hardware or software systems using standard principles, theories, concepts and methods for systems administration. Implements security plans, policies, and preventive maintenance schedules. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and/or applications software. Utilizes diagnostic tools and techniques to verify operability, optimize the functionality of networks and/or systems, and to diagnose/recover failed systems. Provides ongoing optimization and problem-solving support to minimize interruptions in customers' ability to carry out critical business activities. Manages network rights and access to systems and equipment. Interprets and applies information security and information assurance policy, principles, and practices in the delivery of systems administration services. Prepares and presents reports and briefings to technical staff.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Appointment subject to satisfactory pre-employment checks. Must currently possess or obtain and maintain a satisfactory Tier 3R investigation.
• Must possess or obtain (within 6 months of employment) and maintain most applicable Computing Environment (CE) certificates of training and a minimum Information Assurance baseline security certification of Security+ equivalent IAW DoD 8570.01-M.
• Must be able to work a schedule that may include working some nights and weekends.

Qualifications

Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying: 1a. Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles. OR 1b. Completion of a master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in computer science/engineering, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks. AND 2. Candidates must also demonstrate IT-related experience which addresses the following competencies: Attention to detail - Such as implementing quality control procedures and conducting compliance reviews. Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. NOTE: The above minimum qualifications must be described within the duties of previous work experience listed on the applicant's resume and assessment/questionnaire. A copy of all supporting documents must be submitted at the time of application.

Education

If using education to meet qualification requirements transcripts must be uploaded with your application packet in order to be considered eligible. Failure to upload complete and legible transcripts may result in an ineligible rating.

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/).Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating.

Contacts

• Address EU-NAF-W12KAA JOINT BASE LEWIS-MCCHORD DO NOT MAIL Joint Base Lewis-McChord, WA 98433 US
• Name: JBLM NAF Human Resources Office
• Phone: (253) 967-5493
• Email: [email protected]