About the Position: Serve as the Military Personnel Management in support of a personnel actions and services team consisting of a specific group or specialty branch. Position is located at Human Resources Command (HRC), Reserve Personnel Management Directorate at Fort Knox, Kentucky.

Duties

Initiates, reviews, or assists in completion of personnel actions in a wide variety of functional areas. Incumbent demonstrates courtesy, tact and good judgment to provide effective customer service and assistance to the managed population, supported commands and agencies, and internal offices within the organization. Maintains suspense’s and logs using various automated or manual systems. Maximizes the resources and authority of the position to assist the soldier through oral and written communication. Supports team objectives and commits to teamwork by sharing knowledge and skills with others, assisting team members and responding constructively to views expressed by others.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain Secret security clearance.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the OrganizationCurrent Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Experience Required: To qualify based on your resume, the resume must describe at least one year of specialized experience which includes and prepared you to do the work in the job. Specialized experience is defined as: performs a wide variety of administrative functions to support a personnel actions and services team consisting of a specific group or specialty branch in support of soldiers in the Army Reserve, retirees, veterans, and their family members; duties require a general familiarity with the laws, rules, regulations, policies, procedures and precedents related to the Army Reserve personnel actions and services in support of the Accessions; update required documentation in an electronic case file to comply with regulations. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Education

Some federal jobs allow you to substitute your education for required experience in order to qualify. For this position, you must meet the qualification requirements using experience alone. Substitution of education for experience is NOT permitted.

Contacts

• Address HT-W6ED16 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk