Job opening: Program Support Assistant (OA)
Salary: $39 576 - 51 446 per year
Published at: Nov 02 2024
Employment Type: Full-time
The incumbent is located within the Engineering Service, VA Health Care System (Fargo VA HCS), Fargo, ND. Incumbent receives and directs service requests and work orders for Engineering, Biomed, Supply Chain Management and Environmental Management Services.
Duties
Duties include but not limited to:
Provides a wide variety of clerical and administrative support duties.
Provides front desk coverage.
Assists in maintaining copy and fax machines.
Assists staff with travel authorization and education requests.
Maintains current and new user provision or access requests.
Acts as the main point of contact for Engineering Service relating to service requests and other issues.
Track and complete Corrective Maintenance (CM) and Preventative Maintenance (PM) work orders.
Maintain inventory of Building Service Equipment
Work Schedule: Monday - Friday, 8:00am - 4:00pm
Position Description Title/PD#: Program Support Assistant (OA)/PD40288A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Requirements
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-05 grade level: One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Performing various administrative duties, such as filing, routing calls/customers, greeting customers, etc.; Utilizing various software systems to produce reports, correspondence, research electronic documents, and communicate via email; Sorting, entering, and filing purchase order requests; Maintaining time and attendance records/reports.
OR
Applicants may substitute education for the experience required for the GS-05 level. Successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR
Applicants may also combine education and experience to qualify at the GS-05 level. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: Physical demand is normal for the type of work described. Most of the work is in an office setting where only light physical exertion is required. Required work may also include but is not limited to: standing and walking for long periods of time; being able to perform moderate physical effort over a period, including lifting, bending, crouching, kneeling, etc.; climbing on ladders while carrying and lifting tools and/or materials, or
assisting staff in completing other tasks as required. You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Work Environment: Work is performed in an office environment with adequate lighting, comfort levels and equipment. Some travel is required between buildings and between divisions of the Health Care System in performance of duties, and some exposure to weather elements may be experienced. Work is performed under considerable pressure at times when demands to perform such duties as answer phones, receive complaints, initiate notification phone calls, issue station clearances (contractor identification badges) occur simultaneously. All while handling the emergency telephone in Engineering Service.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Contacts
- Address Fargo VA Medical Center
2101 Elm Street
Fargo, ND 58102
US
- Name: Barbara Jones
- Phone: (651)405-5648
- Email: [email protected]
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