The Office of Information Technology is responsible for providing information technology support for servers, network, storage, etc. to attorneys and support staff. The incumbent provides expertise in Agile Project Management to support end-user needs and foster continuous improvements across all digital products and services.

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. Your responsibilities include, but are not limited to: Supervise a multi-disciplinary team of creative/technical professionals, exercising Agile Project Management subject matter expertise for the design, development, and maintenance of software applications and Internet/Intranet websites, alongside data collection, reporting, and analysis. Oversee multiple projects simultaneously to meet project cost, scope, schedule, and mitigate risks by administering IT project management best practices (e.g. using Agile methodologies, PMBOK, ITIL) and implementing standardized set of project management tools and principles. Foster collaborative team approach via Agile methodologies (Scrum and Kanban), and implementing Continuous Integration/Continuous Deployment (CI/CD) processes, to evolve Software Development Life Cycle (SDLC) and other product life cycles. Develop, plan, and execute sprint cycles, via strategic planning sessions with supervisor (Director, OIM), and holding Scrum team meetings and Agile coaching sessions. Establish metrics and systems analysis to assess efficiency, effectiveness, accuracy of: data, codebase, web content quality, data call responses, regulatory compliance, and user experience. Plan, develop, and administer office budget including financial monitoring and reporting. Develop detailed contract work specifications, and serve as a Contracting Officer's Representative (COR). Facilitate technical requirements gathering sessions, perform needs analysis with customers, write well-defined user stories/document functional and system requirements, and validate requirements with stakeholders for current digital products and to anticipate future needs. Deploy IT solutions, promoting structured software engineering; integrating testing methodologies; spearheading business process automation initiatives; developing standard operating procedures/governance; and applying service delivery best practices. Implement DevSecOps framework, processes, procedures, and controls (in hybrid cloud architecture), to help ensure: security and privacy compliance; information assets are adequately protected; and reduced information management/technology risks. Communicate and collaborate effectively both orally and in writing, briefing technical/non-technical stakeholders, users, and project teams (at all levels of Division) on research findings, design, and test solutions.

Requirements

• You must be a U.S. citizen or national.
• You must complete a background investigation to include pre-employment drug testing.
• Selective Service Registration is required, as applicable.
• You must complete or have completed a one-year probationary period and one-year supervisory probationary period if not already served.
• You must maintain a bank account for direct deposit of salary.

Qualifications

To qualify for GS-14, you must meet A and B below: A. SPECIALIZED EXPERIENCE: You must have at least one full year of specialized experience comparable in scope and responsibility to the GS-13 level in the Federal service (obtained in either the public or private sectors). Such experience includes possession of at least three of the following: 1) development and maintenance of enterprise-scale information systems using industry-standard Software Development Life Cycle (SDLC) processes; 2) operating sprint cycles, via Agile methodologies (Scrum & Kanban); 3) writing user stories/documenting functional and system requirements, via Application Lifecycle Management (ALM) tools; 4) operating in DevOps/DevSecOps and Continuous Integration/Continuous Deployment (CI/CD) hybrid cloud environment (Microsoft Azure cloud experience preferred); and 5) conducting/facilitating stakeholder interviews and workshops, with a focus on human-centered design and research practices. B. IT-RELATED EXPERIENCE DEMONSTRATING EACH OF THE FOUR COMPETENCIES: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resumé must fully support this response otherwise you will not be rated qualified. NOTE: An agile-focused certification such as PMI Agile Certified Practitioner (PMI-ACP)® or Certified Scrum Professional®-ScrumMaster (CSP®-SM) is preferred but not required. If certified, submit a copy of your certification. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time in Grade: Federal employees must meet time-in-grade requirements (one year at the next lower grade) by the closing date of announcement. YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Only experience and education obtained by the closing date of this announcement will be considered. To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12573956

Education

There is no substitution of education for experience at this grade level.

Contacts

• Address ENRD Executive Office 150 M Street NE Washington, DC 20002 US
• Name: Carmen Browne
• Phone: (202) 616-3127
• Email: [email protected]