About the Position: The U.S. Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed Forces. The command, through its 66 military processing locations (Military Entrance Processing Stations (MEPS)/Remote Processing Stations (RPS)), determines whether applicants are qualified for enlistment based on standards set by each of the services. This position will be filled on a Permanent basis.

Duties

As a Management Analyst, you will: Serve as Military Entrance Processing Station (MEPS) subject matter expert for recruit travel programs and recruit travel systems Continuously perform research and investigate new/improved business and management practices involving routing and fares for recruits and the Travel Management Company to achieve warfighter requirements (right person, right place, and right time). Ensure the functional and operational requirements to support the Recruiting Services are analyzed, documented, and implemented Act as a steward of functional data captured within the Command’s accession reporting system and defense travel systems to ensure the data is credible through analysis and reconciliation Plan, develop, and conduct on-site organizational visits to subordinate units. Train staff on the recruit travel program and systems. Gather, analyze, initiate, develop program documentation (business rules, data rqmts, design specifications, change proposals) in support of recruit travel/defense travel systems for software development, interfaces, future enhancements, user access. If filled at the GS-07 or GS-09 level, duties will be performed in a developmental capacity under supervision.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has been designated as non-sensitive and requires a personnel security investigation.

Qualifications

**Telework eligible position - Position has an official duty location of North Chicago, IL and is eligible for Situational Telework at the discretion of the Command. This position is NOT eligible for remote work (remote duty location). If telework is approved, selectees will be required to report to their official duty location as outlined in their telework agreement.** DEVELOPMENTAL: Management may select at any of the grade levels announced. This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 You must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your work experience, your resume must clearly describe at least one year of experience which prepared you to do the work in this job. Experience required for GS-07: Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Providing assistance to staff testing of automated systems; Retrieving and organizing data requested by staff members; Preparing a variety of documents (i.e. spreadsheets, flowcharts, graphs, briefing charts, correspondence, etc.) utilizing automated systems; Reviewing simple processes to identify possible areas for improvement. The definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below: Education Substitution for Specialized Experience for GS-07: Successful completion of one (1) full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Management, Business Administration, Analytics, or a closely related field. (Note: You must attach a copy of your transcripts.) OR Superior academic achievement for GS-07: I have successfully completed all the requirements for a bachelor's degree and am claiming Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on: (1) Class Standing - You must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - You must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - You may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achsnatl.org/). (NOTE: You must attach a copy of your transcripts and/or verification of class standing for further verification.) Combination of Experience and Education Substitution for Specialized Experience for GS-07: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify) (Note: You must attach a copy of your transcripts.) Qualifications Continued below in Education Section. You will be evaluated on the basis of your level of competency in the following areas: CommunicationsInformation ManagementOrganizational AwarenessTransportation Time in Grade Requirement for GS-7: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-05 grade level (or equivalent). Time in Grade Requirement for GS-9: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-07 grade level (or equivalent). Time in Grade Requirement for GS-11: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the GS-09 grade level (or equivalent). If you are a current Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement. In addition, if your step reflects '00', you must include your current salary for each position. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-).

Education

Continuation of Qualifications:

Experience required for GS-09: Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Assisting in analyzing business processes for utilization and trends; Identifying problems and developing recommendations for improvements to business processes; Collaborating with information technology personnel on development and testing of test plans for automated business systems; Training personnel on new or changes to existing automated systems; Developing clear and concise written reports for the organization; Developing and delivering briefings to leadership. The definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-07).

Education Substitution for Specialized Experience for GS-09: Successful completion of a Master's or equivalent graduate degree, or 2 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as Business Management, Business Administration, Analytics, or a closely related field. (Note: You must attach a copy of your transcripts.)

Combination of Experience and Education Substitution for Specialized Experience for GS-09: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education in excess of 18 hours (total semester hours minus 18) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.)

Combination of Experience and Education Substitution for Specialized Experience for GS-09: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education in excess of 18 hours (total semester hours minus 18) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.)

Experience required for GS-11: Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Identifying problems, gathering statistics to formulate solutions for Armed Services recruit travel programs/systems processes; Completing special projects and reports to review recruit travel programs for possible improvements; Develops written recommendations and briefs higher level management for approval and implementation of policies; Reviews software requirements and business rules to determine compatibility with current operations; Crafts and conducts training for subordinates, peers and managers on the recruit travel programs and systems. The definition of specialized experience is typical of work performed at the next lower grade/level position in the Federal service (GS-09).

Education Substitution for Specialized Experience for GS-11: Successful completion of a Ph.D. or equivalent doctoral degree, or three full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as Business Management, Business Administration, Analytics, or a closely related field. (Note: You must attach a copy of your transcripts.)

Combination of Experience and Education Substitution for Specialized Experience for GS-11: If you have some, but not all, of the experience or education described above, you may still qualify by combining the amount of creditable experience and education that you possess. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education in excess of 36 hours (total semester hours minus 36) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Note: You must attach a copy of your transcripts.)

NOTE: If you are selected for an interview, you will be requested to complete a writing activity.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

To qualify for this position, based on your education, education substitution, or combination of education and experience, you must have either completed the education requirement, or will complete this requirement within 30 days from the closing date of this announcement. If you will not complete this requirement within 30 days from the closing date of this announcement, you will be rated as Not Qualified for this position.

You must provide appropriate documentation to reflect when you will meet the education requirement. Appropriate documentation includes: (1) Resume indicating your projected completion/graduation date; (2) Transcripts indicating your projected completion/graduation date; (3) A letter signed by the institution's registrar indicating your projected completion/graduation date.

Contacts

• Address BR-W37NAA US ARMY MIL ENTRANCE PROCESSING CMD DO NOT MAIL North Chicago, IL 60064 US
• Name: Army Applicant Help Desk