About the Position: The Position is with the Defense Health Agency, Puget Sound Market, Madigan Army Medical Center, Tacoma, WA. The primary purpose of the work is to support designated clinical service lines assigned to Madigan Army Medical Center. Working with providers, nurses and other administrative and clinical para-professionals to address workflow improvements and the assimilation of new product lines and services for clinical care.

Duties

Work with customers to diagnose a business problem and recommend an appropriate set of tools and applications as a solution without bias to any particular type of technology. You will engineer the identification of other groups or disciplines that may be impacted by the business process under study and coordinate their involvement either as a consortium (multiple customers sharing a similar need) or as technologists. Facilitate business planning meetings with the use of tools and/or techniques to assist in idea generation and problem solving and setting of ground rules. Analyze Electronic Health Record (EHR) operations and programs in order to conduct comprehensive and complex studies Conduct comprehensive and complex studies in a wide range of technical areas and circumstances within the military hospital setting. Coordinate multiple projects associated with health care programs and systems to include information systems.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Immunization screening may be required.
• A physical exam may be required.
• May be required to work outside normal duty hours.
• Position may require approximately 35% TDY travel.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the Experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes conducting healthcare studies and surveys; draft improvements for overall healthcare operation practices and policies; performing evaluations on healthcare systems as it relates to inpatient and outpatient records; working with treatment facility personnel as well as management on healthcare processes; making recommendations on operational performance for areas of the hospital to maintain or improve the quality of service and health care delivered. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS- 11 or above). You will be evaluated on the basis of your level of competency in the following areas: Health Systems AnalysisHealth Systems Data ManagementHealthcare Operations Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83DE DHA PUGET SOUND MKT-MADIGAN DO NOT MAIL Joint Base Lewis McChord, WA 98431 US
• Name: Army Applicant Help Desk