About the Position: Assists the Risk Manager in administrating Womack Army Medical Center's (WAMC) Risk Management (RM) Program. Assists in maintaining the RM program in accordance with Department of Army, the Medical Command, The Joint Commission regulatory requirements, and local policy. Provides administrative and research support through performance of a wide variety of duties.

Duties

Assist the Risk Manager in administrating Womack Army Medical Center's (WAMC) Risk Management (RM) Program. Assist in maintaining the RM program in accordance with Department of Army, the Medical Command, The Joint Commission regulatory requirements, and local policy. Provide administrative and research support through performance of a wide variety of duties. Operate a personal computer to input, store, retrieve, and manipulate data entry in various databases such as incident reports, risk management event/potential compensable events, and the federal tort claims. Assist with the investigation of risk management events/incidents from a fact-finding standpoint. Conduct medical record audits to ensure patient disclosure of adverse outcomes and proper documentation of such. Use word processing capability types from rough draft, voice recordings, or composes and types from verbal instructions such material as, correspondence, memoranda, minutes from meetings, etc. Ensure accuracy of spelling, punctuation, grammar, and format. Material routinely includes technical medical terminology. Possess a basic knowledge of diagnoses, procedures, CPT codes, ICD-9 codes, clinic codes and clinical care processes to gather and complete reports. Assist in conducting Risk Assessments throughout a medical treatment facility. Utilize automated systems to create memos or reports within an organization. Screen telephone calls and visitors into a medical office.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• Tuberculosis testing may be required.
• This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)People with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing office automation software and healthcare automated systems to enter and retrieve data for reports, files, or correspondence; reviewing risk management information within a medical treatment facility for trends to improve processes; transcribing meeting minutes for an organization; and greeting guest both telephonically and in person to discern the nature of the request and direct to appropriate personnel. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Computer SkillsCustomer Service (Clerical/Technical)Manages and Organizes InformationTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DDAAFN DHA CENTRAL NC MARKET DO NOT MAIL Fort Liberty, NC 28310 US
• Name: Army Applicant Help Desk