The position is telework eligible consistent with the Agency’s telework and remote work program policy.This position is located in the office of Federal Student Aid (FSA). The incumbent works with cross-functional agile development teams and directly with users transforming the way FSA uses technology to improve service delivery, including artificial intelligence (AI) and AI-enabling technologies.

Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  We encourage you to read this entire vacancy announcement prior to submitting your application.As a Supervisory Information Technology Specialist (APPSW), GS-2210-15, you will be responsible for:•    Works with cross-functional agile development teams and directly with users transforming the way FSA uses technology to improve service delivery, including artificial intelligence (AI) and AI-enabling technologies.•    Applies technical expert IT and software knowledge to support, consult with, or advise agencies in modern software development methodologies, tools, techniques, and ways of thinking to create enduring change throughout government. •    Evaluates a range of qualitative and quantitative metrics using frameworks around user needs, resource prioritization, and program management. •    Leads cross functional teams at scale or in highly complex environments to develop innovative software, applications, and/or services. •    Serves on agency, interagency, and technical society committees of national importance as a recognized authority in software engineering, technical infrastructure, and the use of artificial intelligence to support mission outcomes.

Requirements

• Relocation will not be paid.
• You may be subject to serve a one-year probationary period.
• Males 18 and over must be registered with the Selective Service.
• Must be a US Citizen.
• You may be subject to serve a one-year supervisory probationary period.
• Background Investigation is required.

Qualifications

Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialized experience.   Specialized Experience for the GS-15One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two(2) out of three (3) of the following duties or work assignments:1.    Experience serving as a lead engineer or senior software developer, overseeing internal and external software development, integration, and operation.2.    Experience managing complex projects with large-scale user populations.3.    Experience communicating technical concepts to non-technical audiences and translating business requirements into technical user stories.Basic Experience Requirements:You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.1.    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.2.    Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.3.    Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.4.    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).1.    Knowledge of the value of collected information and the methods of sharing that information throughout an organization.2.    Knowledge of developments and new applications of IT (hardware, software, telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements.3.    Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.4.    Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.

Education

Education cannot be substituted for experience for this position and grade level. 

Contacts

• Address EDUCATION-OFC OF FEDERAL STUDENT AID Human Resources Group 400 Maryland Ave. SW Washington, District of Columbia 20202 United States
• Name: [email protected]
• Phone: 202-453-6236
• Email: [email protected]