See QUALIFICATIONS and EDUCATION for information about this position. This is a mid-level developmental position leading to the GS-12 full performance level. Assignments are not as broad and/or inclusive as assignments at the next higher level. See DUTIES for responsibilities of this position at the full performance level.

Duties

Performs the program level design, coding and software integration processes. Evaluates decisions regarding data specifications and data flow and modifies the logical design to facilitate and/or optimize the process. Serves as a system analyst in the front-end analysis of requirements for the development and modification of systems for OFLM; maintains overall control of assigned projects and develops the logical structure for automated problem solutions. Provides program design and coding specifications, including: descriptions of data and file organizations; file layouts and record narrative; program flow and subroutine composition. Examines compatibility with SSA-standard software. Maintains a continuous update of system specifications throughout the software life cycle. Develops clear and complete system documentation, including specifications correspondence, system/subsystem level documentation, program logic documentation, operations procedures, user manuals and program maintenance manuals. Provides technical assistance to users by identifying data processing technologies and applying them to user requirements. Provides assistance onsite. Assists users in determining the impact of procedural changes on application/database systems.

Requirements

• U.S. Citizenship required; males born after December 31, 1959 must certify that you have registered with the Selective Service System or are exempt under Selective Service Law. See www.sss.gov.
• Fingerprinting and background and/or security investigation may be required. Job offers are contingent on background/security investigation results.
• Federal employees must be in good standing and must have a successful performance rating. Official Personnel Folders will not be reviewed.
• All application materials must be received by the closing date. All application forms submitted become the property of SSA Human Resources. Requests for copies of application documents will not be accepted.
• See QUALIFICATIONS, EDUCATION, ADDITIONAL INFORMATION, HOW YOU WILL BE EVALUATED and REQUIRED DOCUMENTS sections for more information about this position.

Qualifications

MINIMUM QUALIFICATIONS: To qualify for this GS-09 IT Specialist position you must demonstrate: (1) IT-related education -- OR -- (2) IT-Related Experience (IT Competencies and Specialized Experience) (1) IT-RELATED EDUCATION: You must have one of the following: A. Master's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management -- OR -- B. Two (2) academic years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management -- OR -- C. Master's or higher degree that (1) required the development or adaptation of applications, systems or networks and (2) provided a minimum of 24 semester hours in any of the following: computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management. All academic degrees and coursework must be from accredited or pre-accredited institutions -- OR -- (2) IT-RELATED EXPERIENCE: May be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. A. IT COMPETENCIES: Your resume must describe duties you perform that demonstrate each of the four IT-Competencies below. (1) Attention to Detail -- Is thorough when performing work and conscientious about attending to detail. (2) Customer Service -- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication -- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately. (4) Problem Solving -- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations. AND B. SPECIALIZED EXPERIENCE must have been gained in a federal position at or above GS-07 OR (if your position and/or experience is in another federal pay scale OR outside of federal service) by performing duties at a level of responsibility and difficulty equivalent to GS-07 or above. SPECIALIZED EXPERIENCE is work that primarily consists of applying common IT principles and practices to assist in developing software and/or automated systems. (Such experience should include assisting senior developers in analyzing and refining software and systems requirements by providing input to the design specifications, coding, test plans or issue resolution of software and/or automated systems). If you have this experience, your resume must describe, in your own words, the duties you perform that demonstrate it. Reviewers cannot assume you perform duties you don't describe. An affirmative response to the online questionnaire is not sufficient to demonstrate experience. Since Specialized Experience also has a time component, it must be evident that the duties you describe are at the required level for at least 52 weeks. Specialized Experience must be met by the closing date of this announcement. See HOW YOU WILL BE EVALUATED and REQUIRED DOCUMENTS for more information on submitting your application. Federal applicants for promotion must have at least 52 weeks at or above GS-07. Time-in-grade requirement must be met by the closing of this announcement. INFORMATION SPECIFIC TO THIS CAREER-LADDER POSITION: This is mid-level developmental position leading to the GS-12 full performance level. Classroom and on-the-job training are designed to provide experience and technical competence in the methods, procedures, principles and techniques of the full performance level. Assignments are developmental in nature and employees work under the general direction of the designated supervisor, who sets the overall objectives and deadlines. Assignments at this level are not as broad and/or inclusive as assignments at the next higher level. Assignments are selected to enhance the development of skills and abilities required to perform the work at the next higher grade. You will consult with higher graded analysts to identify and resolve problems that occur. During this period of development, the supervisor or higher-level employee provide instructions in terms of expected results and work is reviewed in terms of achieved results. Additional, specific instructions for new, difficult or special assignments, including suggested procedures, sources of information or reporting formats and techniques are provided. Consideration for promotion is at the discretion of management and is based on the existence of higher-level work, your ability to perform that work, administrative requirements and current agency and/or organizational restrictions. Information on this job series can be found at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Position is assigned to: SSA-HQ / Woodlawn, Maryland Office of the Deputy Commissioner for Budget, Finance and Management (DCBFM) Office of Facilities and Logistics Management (OFLM) Office of Information Systems Management (OISM)

Education

This position has an educational alternative; i.e., specific IT-related education can be used in lieu of IT-Related Experience, as described under QUALIFICATIONS above.

Transcripts are required to support all educational claims.

DIPLOMAS will not be accepted in lieu of full transcripts.

TRANSCRIPTS MUST BE LEGIBLE or you will not receive credit for completed courses.

Submit a copy of your full transcript showing your name, the name of the school, the program in which you were enrolled, your degree and, when applicable, completion of creditable courses. Transcripts that do not show a degree was conferred cannot be considered to have resulted in a degree.

Since course titles do not always indicate that a course pertains to a creditable curriculum, applicants who are demonstrating 24 qualifying credits must highlight the qualifying courses to ensure they are given consideration.

Unofficial transcripts or copies of electronic/web transcripts with the required information will be accepted at the time of application. CHECK YOUR UNOFFICIAL TRANSCRIPT TO CONFIRM IT SHOWS THE REQUIRED INFORMATION.

If you completed your qualifying education in more than one school, submit full transcripts for all schools you attended.

Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide, as part of your application, documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

If selected, you will be required to provide your official college transcripts prior to the effective date of your appointment.

Contacts

• Address DCBFM - OFLM 6401 Security Boulevard Baltimore, MD 21235 US
• Name: OPE Staffing DCBFM
• Phone: 410-965-1234
• Email: [email protected]