This position is in the Department of Health and Human Services, Office of the Secretary of Health and Human Services, Office of the Assistant Secretary of Administration (ASA), Office of the Chief Information Officer (OCIO), Office of Information Security (OIS), Cybersecurity Operations (CSO) located in Atlanta, Georgia, Rockville, Maryland, and Washington, District of Columbia.

Duties

You will perform a variety of the most challenging and complex IT duties requiring the application of expert knowledge, including work that involves a combination of analyzing, designing, developing, testing, or implementing systems, networks, and data to meet the business needs to include security requirements of customer organizations. Your daily duties will include: Modifying existing or developing new methods and approaches; interpreting, and adapting guidelines, applying new developments to previously unsolvable problems, and proposing significant changes independently or as a team member. Planning, designing, developing, and enhancing IT techniques and methods responsive to OCIO and HHS operational and business requirements, including efficiently using available resources. Leading projects and teams and independently supporting emerging IT requirements. Planning, coordinating, and facilitating projects and assignments in various areas that significantly impact the delivery of IT customer support and asset management. Conducting functional and connectivity testing to ensure continuing operability. Designing group policies and access control lists to ensure compatibility with organizational standards, business rules, and needs. Identifying, organizing, facilitating and/or sustaining mutually beneficial partnerships and alliances with internal and external stakeholders. *Duties as shown are at the full performance level (FPL) of the GS-13. Duties will be developmental in nature when filled below the FPL.

Requirements

• U.S. Citizenship required
• Registered or exempt from Selective Service (www.sss.gov)
• If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
• One year probationary period may be required
• If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Qualifications

Applicants must demonstrate that they meet the Basic AND Specialized Experience requirements as noted below. Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Specialized Experience, GS-12: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below: Providing Windows operating system management for local servers and other distributed computing environments (to include installing, configuring, or maintain operating systems). Writing custom configurations or scripts to operate a distributed server environment. Monitoring and troubleshooting IT system and server malfunctions. Applying network security policies, guidance, and procedures. Specialized Experience, GS-13: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing (4) of the (5) duties listed below: Providing Windows operating system management for local servers and other distributed computing environments (to include installing, configuring, and maintaining operating systems). Writing custom configurations or scripts to operate and manage a distributed server environment. Identifying, troubleshooting, and resolving IT system and server malfunctions. Implementing security protocols, such as conducting vulnerability assessments and risk management. Implementing and monitoring network security measures. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of the Chief Information Officer 200 Independence Avenue, S.W. Washington, DC 20201 US
• Name: Mid-Atlantic Services Branch
• Email: [email protected]