This position is located in Denali National Park and Preserve, in the Visitor and Resource Protection Division, Alaska Region Communications Center. Occupancy of government housing is required for this position. This announcement is being advertised concurrently under number AK-1537-DENA-25-12577881-ST which is open to certain merit promotion and status candidates. You must apply to each announcement separately if you wish to be considered under both recruitment methods.

Duties

This position works in the Alaska Region Communication Center (ARCC), Visitor and Resource Protection Division located in Denali National Park and Preserve. ARCC operates 24 hours a day, 365 days a year and supports law enforcement, aviation, wildland/structural fire, medical, search and rescue, intelligence, and other emergency and routine functions on behalf of the National Park Service with other federal, state, and local agencies. The center operations are complex and serve multijurisdictional all-risk incidents for 16 park units within the Alaska Region. The purpose of this position is to provide a supervisory dispatcher presence on the floor of the communication center by supporting staff and providing guidance and direction as needed. The position ensures continuity of operations in the communication center in terms of minimum staffing requirements and is on-call as needed. Major duties include: Leading subordinate employees while ensuring seamless operations in the public safety communication center. Assisting the ARCC manager in the development and maintenance of complex dispatch operating plans, guides, protocols, directories, operating systems, databases, intelligence sources, and other reference and training material. Ensuring that staff have the skills, training, motivation, tools, and resources to be effective, resilient, and healthy in their roles within communication center. Planning and scheduling work to be accomplished by subordinates; reviewing work and performance; and performing employee appraisals and evaluations. Acting in a leadership role as an emergency contact and is responsive to questions and problems that staff encounter. Ensuring continuity of operations and that the center meets minimum staffing levels.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/06/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. SELECTIVE FACTORS: This position performs as a Lead Dispatcher providing public safety dispatch operation in a complex environment and must be able to obtain and maintain access for both the Alaska Public Safety Information Network (APSIN) and National Crime Information Computer (NCIC) systems, both of which require that the incumbent cannot have been convicted of a felony or a misdemeanor. -and- This position performs typing and the requirement of typing 40 WPM is required. Please list your typing speed in your resume. Candidates who do not meet these requirements by close of this announcement will receive no further consideration for this position. -AND- In addition to meeting the selector factors listed above, to qualify for this position at the GS-09 grade level, you must possess the following specialized experience by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-08 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: leading and providing direction to personnel within a public safety communication center; training and providing continuing education to new and established employees in a public safety communication center; serving as a point-of-contact for day-to-day operations in a public safety communication center; in addition to performing the role of dispatcher. You must include hours per week worked. When describing the nature of your duties (e.g., your paid or unpaid work or volunteer experience), please be extremely clear, thorough, and specific. We will not make assumptions regarding your experience. Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. For additional information on what to include in your resume, click here. For information on what you should leave out of your resume, click here. The following five-minute video may also be helpful for creating and updating your federal resume: click here. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Denali National Park and Preserve P O Box 9 Denali Park, AK 99755 US
• Name: Carrie Shapbell
• Phone: (907) 644-3340
• Email: [email protected]