About the Position: Serves as a principle assistant of a section in Health Services Division (HSD), Reserve Personnel Management Directorate (RPMD), U.S. Army Human Resources Command (HRC). Duties require incumbent to perform administrative personnel actions in such functional areas as: Transition, Retention, Retirement and Separation, USAR Board Support, entitlements, benefits, awards and decorations, and corrections to military record.

Duties

Processes all personnel and administrative actions pertaining to AMEDD support programs and provides recommendations on compliance. Provides information, data, interpretations, explanations, and/or analysis needed to fully respond to all inquiries. Assists in clerical, statistical, and data entry tasks in support of AMEDD support programs utilizing a personal computer and HR systems. Demonstrate courtesy, tact and good judgment to provide effective customer service and assistance to the managed population. Composes replies to a variety of complex inquiries pertaining to personnel support for AMEDD officers serving in the Army or its Reserve Components.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must obtain and maintain a Secret security clearance.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the OrganizationCurrent Department of Army Civilian EmployeesDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: Specialized Experience: One year of specialized experience equivalent to at least the GS-06 grade level in the Federal service which includes performs a wide variety of administrative functions to support a personnel actions and services team consisting of a specific group or specialty branch in support of soldiers in the Army Reserve, retirees, veterans, and their family members; performs a variety of administrative support functions to support management requirements; duties require a general familiarity with the laws, rules, regulations, policies, procedures and precedents related to the Army Reserve personnel actions and services. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). You will be evaluated on the basis of your level of competency in the following areas: AccountabilityAttention to DetailComputer LiteracyCustomer ServiceWritten Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).

Contacts

• Address HT-W6ED16 US ARMY HUMAN RESOURCES COMMAND DO NOT MAIL Fort Knox, KY 40122 US
• Name: Army Applicant Help Desk