This position is located in the Department of Veterans Affairs, Veterans Benefits Administration (VBA) Education Service (EDU). The incumbent is responsible for strategy development and planning, continuous improvement efforts, project management, and collaboration activities with internal and external stakeholders, which is vital to EDU's mission.

Duties

Specific duties include: Ensures that the organization's strategic plan, mission, vision, and values are communicated throughout Education Service and VBA staff and integrated into the organization's strategies, goals, objectives, work plans, work products and services. Monitors and reports the status and progress of work, and updates supervisor and leadership on work priorities, methods, and deadlines. Maintains program and administrative reference materials, project files and relevant background documents. Provides available policies, procedures, and written instructions to the supervisor; responds to questions from staff on procedures, policies, directives, etc. Develops plans to materialize and analyze business proposals. Prepare senior level briefings, white papers, research papers, and evaluation reports. Analyze data and trends to provide recommendations for improvement. Research business and stakeholder operations to identify risk and opportunities for improvement. Represents the team in meetings with internal/external stakeholders to secure needed information or decisions to improve workplace and workforce efficiencies, and/or seek opportunities for strategic partnerships. Monitors and analyze GI Bill program changes. Conduct research and evaluations, develop recommendations or strategies to overcome any challenges or obstacles in policies or processes. Develops mechanisms for gathering or using existing quantitative and qualitative data to help stakeholders understand their customers; develop insights to inform decision-making, identify and scope problems; and embark on new research areas worth exploring through innovative methods (designing surveys, conducting interviews, focus groups, usability testing, secondary research, observational studies, etc.) Designs and delivers ideation sessions and facilitating processes for idea generation. Craft change management plans to facilitate strategy execution as well as draft implementation plans. Works in close cooperation with other VBA and VA offices to manage and implement projects, respond to inquiries, and led continuous improvement efforts. Build relationships and collaborate with stakeholders including, Veterans Service Organizations, Educational Institutions, non-profits, and employers, to enhance GI Bill benefits and service delivery. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11, GS-12 and GS-13. Work Schedule: Full time, Monday through Friday, 8:00am - 4:30pm pm Compressed/Flexible: Available Telework: Available Virtual: This position is virtual. NOTE: This is not a remote position. This position will be located at a duty station in either Atlanta, GA; Buffalo, NY; Muskogee, OK; or Washington, DC. The selectee must physically report to the local regional office in one of these locations as the official duty station on a routine basis. Current employees of the St. Louis Regional Office are eligible to apply and remain at their current duty location. Telework for this position is available per agency and program policy. Position Description/PD#: Management & Program Analyst (Strategic Initiatives & Integration); 39201A, 39202A, 39203A Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/11/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-11 position you must have served 52 weeks at the GS-09 level. For a GS-12 position you must have served 52 weeks at the GS-11 level. For a GS-13 position you must have served 52 weeks at the GS-12 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education s described below: GS-11 Grade Level: Specialized Experience: Implementing development plans that are in line with goals and benchmarks, providing employees with the latest technology and training tools for teaching, learning and career leadership development. GS-11 ONLY- Education: Applicants may substitute education for the required experience for the GS-0343-11 grade level. To qualify based on education for this grade level you must have the following:Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.OR,GS-11 ONLY -Combination: Applicants may also combine education and experience to qualify at the GS-11 level. Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 18 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position GS-12 Grade Level Specialized Experience: Project development management, strategic planning, researching, and reporting, building partnerships and analyzing pertinent laws. There is no education substitution at this grade level. GS-13 Grade Level Specialized Experience: Project development management, strategic planning, researching, and reporting, building partnerships and analyzing pertinent laws; making sound recommendations (either oral or written briefs) to senior leadership; determining the impact of laws, policy, or procedures; participating in special projects; preparing briefing materials, letters, spreadsheets, and other ad hoc correspondence. There is no education substitution at this grade level. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. Work also require walking and standing in conjuction with the travel to and attendance of meetings away from the work site. No special physical effort, or ability is required to do the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Kira Harris
• Phone: (410) 230-4400
• Email: [email protected]