Job opening: Support Services Technician
Salary: $68 297 - 88 786 per year
Relocation: YES
Published at: Oct 05 2024
Employment Type: Full-time
You will serve as a Support Services Technician in the San Diego Detachment of SUPERVISOR OF SHIPBUILDING BATH.
Duties
You will establish and maintain various computer databases to support activities associated with inspections, quality deficiencies, and other management processes as assigned.
You will define and track internal performance metrics, and other tasks that require advanced knowledge of computer applications, such as, databases, flow charting, layouts and customized view graph presentations.
You will troubleshoot and resolve reported customer IT problems and ensure complete resolution of the issue to the customer’s satisfaction.
You will perform inventory management functions to conduct physical counts and inventory reconciliation.
Requirements
- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
- Males born after 12-31-59 must be registered for Selective Service.
- You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal
- You may be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift.
- You may be required to lift items weighing up to 25 pounds.
Qualifications
Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-07) or pay band in the federal service or equivalent experience in the private or public sector creating and maintaining user profiles by providing proper access to support the administration of databases and IT systems. Examples of specialized experience may include the following: 1) Tracking performance metrics and other tasks that require advanced knowledge of computer applications. 2) Preparing metric and status reports to ensure the correct areas of processes are being analyzed. 3) Providing technical assistance to users to minizine operational disruptions. 4) Assisting with the recommendations on changes or purchases of computer hardware.
Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Education
In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:
master's or equivalent graduate degree
OR
2 full years of progressively higher level graduate education leading to such a degree
OR
LL.B. or J.D., if related
Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.
A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.
Contacts
- Address SUPERVISOR OF SHIPBUILDING BATH
574 Washington Street
Bath, ME 04530-1905
US
- Name: Department of Navy EIC
- Email: [email protected]
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