This position is located in San Juan Puerto Rico, and performs clerical, and administrative duties in the Office of the Chief areas of the Supply Chain Service at the Veteran Affairs Caribbean Health Care System (VACHCS), and supported catchment area.

Duties

Major duties include but are not limited to: Collects and develops reports, such as outbound mail and expenditure report for the Supply Chain Service. Use a variety of software to create spreadsheets, and databases. Typing a variety of materials (letters, memorandums, forms, and reports) with accuracy of format, spelling, punctuation, and grammar. Processing incoming and outgoing materials, such as correspondence, reports, work orders, and other forms of written communication. Transcribes minutes of meetings. Distributes minutes and agendas timely. Serves as TMS recorder for the Supply Chain Service Completes request for supplies, and maintenance calls for equipment. Submit all request for property or services. Serves as timekeeper for the supply Chain Services, accurately prepares time and attendance daily. Monitors Supply Chain Service Chief calendar and schedule appointments, in accordance with instructions and coordinate with supervisor. Process incoming correspondence, and material, thoroughly, and accurately screens them, reads, reviews, and re-route accordingly. Maintains and updates file system to enable quick and efficient retrievable of information. Protects printed and electronic files containing sensitive data. Meets the needs of customers while supporting VA missions. Communicates with internal and external customers in a courteous, tactful, and respectful manner. Handles conflict and problems in dealing with customers, constructively and appropriately. Receives visitors, and vendors from various private companies, and direct them accordingly. Answer telephone, and route calls accordingly. Performs related duties as required. Work Schedule: 7:30am-4:00pm, Monday-Friday. Telework: Not Eligible Virtual: This is not a virtual position. Position Description/PD#: Program Support Clerk/PD121870 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/15/2024. SELECTIVE PLACEMENT FACTOR: (1)Must be proficient in spoken and written English. (2) Must be proficient in spoken Spanish. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Collecting and Compiling data and developing reports for the Supply Chain Service. Using a variety of software to develop spreadsheets, databases, graphic symbols, charts, and graphs for view or presentation of the collected data. Prepares, track, and submits requisitions, and electronic work orders. Maintain information for reports, meetings, conferences, and memorandums from required sources. Receive visitors and provides support addressing telephone calls for the Service. Scheduling and coordinating the agenda for monthly staff meetings, coordinating meetings, and maintaining file of minutes, and of the multiple committees. Serves as timekeeper and provides clerical support to Service. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completed four (4) years of education above high school level in any field from an accredited school. To qualify based solely on education for this grade level you must submit (unofficial or official) transcripts with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an appropriate combination of specialized experience and education. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies for this position: Computer SkillsConflict ManagementInterpersonal SkillsTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary, which requires normal safety precautions typical of such places as offices, meting and training rooms or libraries. The work area as adequately lighted, heated and ventilated. Some walking, standing, bending, and carrying of light items such as papers, books, small parts or driving an automobile, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address San Juan VA Medical Center 10 Calle Casia San Juan, PR 00921 US
• Name: Madge Moodie Titre
• Phone: 561-884-9334
• Email: [email protected]