This position is located in Health Informatics & Information Management Service line at the VA Medical Center in Seattle, WA. The Program Analyst has primary oversight for the internet/intranet systems and is an expert and manager for internet/intranet product development. Plans, organizes, and leads projects that require highly technical effective work organization, and superior customer service skills.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major duties include, but are not limited to. Works with clients and customers on web base design and support of Share Portals. This includes the general public, individuals who work in the agency, other agencies, or organizations outside the Government. Deals effectively with all levels of management and users to provide leadership in the development of dissemination methods that meet the needs of customers. Plans, organizes, and leads projects that require highly technical, effective work organization, and superior customer service skills. Possesses in-depth knowledge of program analysis and web systems methodology used to develop an environment that includes approaches, standards, procedures and guidelines for the on-going improvement of web products and their integration into the agency Electronic Information dissemination program. Provides insight into agency "best practices" for web and electronic information product development based on research and analysis of these practices in and out of government. Analyzes user needs to implement web content, performance and capacity. Possesses in-depth knowledge of program analysis and web systems methodology used to develop an environment that includes approaches, standards, procedures, and guidelines for on-going improvement of web products and integration into agency electronic information dissemination program. Coordinates with agency Web Ops for the hosting and maintenance internet, intranet, and share point sites. Serves as technical liaison between the health care system and the Office of Information and Technology (OI&T) to ensure systems capabilities meet the business needs of the organization. Performs other duties assigned as related to the position. Work Schedule: Monday - Friday 8:00 a.m. until 4:30 p.m. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience equivalent to the next lower grade level in Federal Service. Specialized experience is experience and in-depth knowledge of program analysis and web systems methodology used for on-going improvement of web products and electronic information dissemination including web and share-point design; collaborating with departments/organizations in developing and utilizing IT and procedures that impact on patient care; utilizing various data architectural platforms to enhance clinical information systems; performs skilled fact-finding, data extraction and analytics for evaluation of clinical intervention and programs; and synthesize findings from analyses to generate reports for stakeholders; experience with electronic health care record databases, population health, benchmarking, database management systems, and advanced software applications OR SUBSTITUTION OF EDUCATION: Successful completion a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. OFFICIAL/UNOFFICIAL/TRANSCRIPTS REQUIRED) OR COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of successfully completed experience and education substitution, as described above, to qualify for this position at this grade level (GS-11). (UNOFFICIAL TRANSCRIPTS ARE REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical ReasoningCustomer ServiceRequirements AnalysisWeb Technology IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily of a sedentary nature. Typically, the employee sits comfortably to do the work. May involve walking to various parts of the healthcare system and travel to satellite clinics; standing; bending; carrying of light items such as papers, books, light office equipment and materials; or driving an automobile, etc. between the Seattle and American Lake divisions. No special physical demands are required to perform the work. Work is performed in a typical office setting with occasional visits to areas within the service as well as throughout the healthcare system. Work area is adequately lighted, heated and climate controlled. The normal risks and discomforts typical of an office and clerical work area are included. There are no unusual risks or safety hazards associated with this position. Typically, the work is hazard-free, not requiring any special equipment or clothing. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA Puget Sound Health Care System 1660 South Columbian Way Seattle, WA 98108 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]