The Senior Management and Program Analyst, Change Management Analyst, is a member of the Digital GI Bill(DGIB) Program Management Office (PMO) for Education Service within the Veterans Benefits Administration. The incumbent report to the Program Manager, Education Service. In this capacity, the Change Management Analyst plans and executes change management strategies related to administration and other activities related to the DGIB Program.

Duties

Specific duties include: Makes recommendations to the business lines that may influence VBA policy and may change the direction of the agency's strategic plan and implementation of the initiatives. The incumbent serves as an Organization Change Management Analyst in Education Service. The incumbent will lead change management activity across the business lines within Education Service and will focus on implementing changes to business processes, systems and technology and job roles. Serves as an expert change management practitioner, advocate and liaison between VA, VBA, VACO business lines and Education Service. Provides expert procedural background involving change management theory and practice to other internal and external agencies regarding VBA policy and procedure relating to integration of VBA and the other agencies' information systems, benefits, and services to provide educational assistance programs to Veterans, Servicemembers, National Guard and Reserve members, and eligible dependents for their military service to the Nation. The incumbent serves as a research consultant when new information is released from VA, VBA, Congress and the military departments that may have an impact on external impact on educational assistance, and any other areas that are within Education Service's responsibility and internal impact on VBA and Education Service mission and organizational partnerships and operations. Provides senior executives with critical input pertaining to the development, implementation and assessment of strategic ongoing procurement and business plans. Identifies strategies for implementation of new and innovative programs aimed at highlighting and improving mission effectiveness. Track and reviews program surveys, GAO reports, OIG audits, special studies, regulations, project reviews and other reports to identify problem areas, inefficiencies, and inconsistencies in communications and/or operations. Undertakes long- and short-range research and studies program activities within the Education Service to support the organization's business goals and objectives. Develops PowerPoint presentations covering highlights of new material and providing practical applications and examples. Promotion Potential: The full performance level is GS-14. Work Schedule: Full time, Monday through Friday 8:00 AM - 4:30PM Compressed/Flexible: Available Telework: Available Virtual: This is NOT a virtual position. The selectee will be required to report to 1800 G Street, NW. Washington, DC 20006 as the official duty station on a regular/recurring basis. Telework is available according to the agency and program policy. Position Description/PD#: Senior Management & Program Analyst; GS-14 PD# 41947-0 Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/07/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 Specialized experience includes: Provides expert procedural background involving change management theory and practice to other internal and external agencies regarding VBA policy and procedure relating to integration of VBA and the other agencies' information systems, benefits, and services to provide educational assistance programs to Veterans, Servicemembers, National Guard and Reserve members, and eligible dependents for their military service to the Nation. Education Substitution: There is no educational substitution at this grade level. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Contacts

• Address VBA Human Resources Center - Central Office 810 Vermont Ave NW Washington, DC 20420 US
• Name: Krystal Boyd
• Phone: 410-230-4400 X1239
• Email: [email protected]