These positions are located in Acadia National Park, in the Visitor and Resource Protection Division. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work for an approximate period of time, and you will be in a non-pay status for the remainder of the year. See "Additional Information" for specific information pertaining to career-seasonal non-pay time based on location.

Duties

Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and service, campground availability, hiking trails, etc. Collect appropriate fees at a park entrance station, visitor center, campground, and/or other visitor contact station(s) in accordance with established accountability guidelines for handling government funds. Provide informal and formal training and education to employees and volunteers regarding automated and non-automated fee processes, systems, software programs, tools, etc. Research and resolve a variety of technically challenging problems with reservations made through automated reservation systems such as Recreation.gov. Troubleshoot technically challenging issues with fee program related technologies and equipment that include hardware, software, and peripheral devices such as hand-held devices, computers, point-of-sale (POS) equipment, etc.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-10/02/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualification by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: performing fee collection, accounting or financial duties to include operating a point-of-sale system; using an automated financial system to perform accounting and/or financial transactions; ensuring accountability of funds and accurate financial record; resolving issues that arise in the fee collection process and assisting staff with fee issues. Your resume must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Acadia National Park POB 177 Route 233 McFarland Hill Drive Bar Harbor, ME 04634 US
• Name: Christy Alfano
• Phone: (559) 972-1429
• Email: [email protected]