This position is in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Software Product Management (SPM). SPM provides central management of a technical framework promoting one technology vision across VA, which supports system optimization, integration, and interoperability throughout the enterprise. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

Duties

The Office of Information and Technology (OIT) thrives on diversity. We recruit, develop, and sustain a 16,000+ team of employees and contractors who use their talents and backgrounds to deliver technologies and services that improve the Veteran experience. With Fortune 500 executives, lifelong public servants, government leaders, and service members transitioning out of the military - we have built a team whose primary motivation is to serve. That motivation drives us to identify improvement areas, become change agents, and transform OIT into a lean, agile, Veteran-focused enterprise. Develop and maintain strategic plans. Develop methods to monitor and measure risk, compliance, and assurance efforts. Ensure that all acquisitions, procurements, and outsourcing efforts address information security requirements consistent with organization goals. Develops and maintains the product mission, vision, and strategic roadmap. Provides the strategic roadmap for team members who research, analyze, and synthesize information from disparate sources into cohesive and comprehensive artifacts and responses that adhere to appropriate standards and requirements. Coordinate and manage the overall service provided to a customer end-to-end. Perform needs analysis to determine opportunities for new and improved business process solutions. Provide ongoing optimization and problem-solving support. Responsible for the planning, development, technical direction, execution, and evaluation of various VA and OIT Productivity and Performance Improvement programs and initiatives. Develops quality drivers and quality control processes and associated metrics to ensure established goals, objectives, quality targets and deadlines are met. Reviews comprehensive strategy requirements to ensure alignment with business objectives, monitors process performance, reviews opportunities for improvements, and communicates the product development processes and any significant changes to stakeholders. Provides guidance and instructions, performs program evaluation, assesses training and technical execution and the implementation of assigned productivity improvement areas for OIT and SPM. Work Schedule: Monday - Friday 8:00 am - 4:30 pm Compressed/Flexible: Yes Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: IT PROGRAM MANAGER/PD19403A Relocation/Recruitment Incentives: Not authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2024. You must meet both the Basic Requirement and the Specialized Experience to qualify for this series as described below. BASIC REQUIREMENT: Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: You must possess one year of specialized experience equivalent to at least the GS-13 level. Specialized experience for this position is defined as the following: Experience in management of large IT software products/projects including modernization of complex IT software products in both Cloud and on-premise environments utilizing SAFe, Agile and DevOps methodologies including acquisition, solutioning, development, modification, modernization, integration, enhancement, deployment, sustainment, and product decommissioning. Experience in data analytics and analysis, data science and data governance at large scale. Experience with analytic COTS products and analysis languages such as R, python, or Apache Spark. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address DAS for Information Technology - 116 810 Vermont Ave. NW Washington, DC 20240 US
• Name: Recruitment Team One A
• Email: [email protected]