The Supervisory Management Analyst for the Program Management and Performance Operations Team (MA-PMP), serves as a senior professional contributor to the work of the Assistant Director (AD), PMP, in the Office of LGY's Deputy Director for PMP. The MA-PMP serves as a consultant and advisor to the Assistant Director as well as the appointed supervisor of two focused teams of Management Analysts deployed in support of PMP objectives across the Operations organization.

Duties

Specific duties include: Directly supervises fifteen (15) professional staff across two areas of focus (Quality Review, and Training.) Identifies and resolves performance hurdles (people, process, or technology) directly and collaboratively, as appropriate, to ensure that all staff can perform at high-value levels. Serves as an advisor to the Assistant Director, PMP, and resource to senior members of the Operations Team and their staff as appropriate on business operations matters generally. Supports and promotes activities revolving around translating and communicating goals, establishing goal fulfillment strategies, managing internal and external stakeholders, and visibly collaborating to maintain and improve alignment, in close collaboration with the AD and DDO. Provides technical and administrative guidance to senior-level supervisory/managerial officials regarding operating plans, data, documents, and reports in support of all business-line (value stream) decision making and reporting requirements. Collects and manages Value Stream operating data using Valeri, CISCO, LGY Suite of applications, Microsoft Office Suite, and other established operating platforms, and analyzes and reports results relative to established and recommended quality metrics. Validates and reconciles business performance data of all sorts and types from all internal and external sources, and works with other stakeholders to improve underlying systems and processes to meet the value stream ADs established and prospective needs through education and training on those. Supports implementation or proposals of new policy, regulations or statutes by providing and analyzing relevant data to support proposed programmatic improvements or risks presented by prospective changes. Defines and responds to key analytic questions in support of Program decision making, in conjunction with the Assistant Director; recommends and implements data tools and views from time to time. Ensures timely availability of these to leadership, particularly in regard to quality issues and improvements. Regularly, thoroughly reviews operating metrics and provides professional analyses and recommendations as appropriate. wellbeing, and derives actionable recommendations for sustaining, engaging, or creating additional resilience within the LGY workforce. Develops new and more precise measures on an as needed or opportunistic basis to identify trends and support building and sustaining business operations. Plans, schedules, sets agendas, and facilitates AD meetings with all staff, teams, and individuals, as appropriate, to ensure focused, timely attention to important business matters, including performance drivers, KPIs and OKRs, and issues linked to AES results. Observes, researches, and identifies ways to help the four Value Streams improve from a quality perspective as a single business, where appropriate, and ensure or strengthen seamless connections across those Value Streams and their leaders, with the core expectation of achieving all quality operating and employee metrics. Supervisory/Managerial Abilities: Candidate must also demonstrate experience or training they possess, or have the potential to develop, the qualities or successful supervision as follows: Assign to and review work of subordinates, train and work effectively with subordinates from a variety of backgrounds and with different levels/areas of training. Accomplish the quality and quantity of work expected within set limits of cost and time. Plan own work and carry out assignments effectively. Communicate with others effectively both orally and in writing in working out solutions to problems or questions relating to the work. Understand and further management goals as these affect day-to-day work operations. Develop improvements in, or design new work methods and procedures. Work Schedule: Full time, Monday through Friday, 8:00 am - 4:30 pm Compressed/Flexible: Available Telework: Available Virtual: Yes this is a Virtual position - Employee is expected to report to the nearest VBA Facility based on telework agreement. Position Description/PD#: Supervisory Management Program Analyst; PD41863-0 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/30/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-14 position you must have served 52 weeks at the GS-13 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below: GS-14 Grade Level: Specialized Experience: One year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Specialized experience is defined as knowledge of Loan Guaranty operations across each value stream of Construction and Valuation, Loan Administration, Loan Production and Specially Adapted Housing. Supervised, managed, or served as a project lead to accomplish performance and project goals; possesses knowledge of employee relations (e.g., performance or conduct based actions). The experience should demonstrate the following: Preparing operational study findings, recommendations, plans and reports. Providing advice on programs and procedures pertaining to Loan Guaranty Operations Presenting position papers and conducting technical presentations to senior leadership or external stakeholder involving loan guaranty program issues. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: Work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution at the GS 14.

Contacts

• Address VBACO HRC Baltimore 810 Vermont Ave NW Washington, DC 20420 US
• Name: Masika McCoy
• Phone: 410-230-4400 X3102
• Email: [email protected]