About the Position: This position is located at Brooke Army Medical Center, Fort Sam Houston, in San Antonio, Texas. Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Admit patients that arrive as inpatients through the medical evacuation system. Collect information from patient to verify existing health insurance coverage. Provide counsel to patients on out-of-pocket liabilities, deductibles, pre-payments and outstanding balances. Answer questions regarding admission policy, patient transfers, air evacuation schedules and medical specialty requirements. Maintain an electronic record of patient interactions, progress and outcomes. Work with Emergency Department personnel and Nursing Staff to arrange routine transfers of patients to other healthcare facilities through Patient Transfer Service. Receive and monitor daily aeromedical evacuation information from local Air Force base and identifies flight manifests for incoming and outgoing patients, family members, and medical attendants. Provide clerical/administrative and automation support using multiple computer systems and technologies such as Microsoft Office (Word, Excel, Access).

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position may require the incumbent to work during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
• This position may require rotating shifts (i.e. work schedule that requires employees to continuously rotate from one shift to another at predetermined intervals).
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: In order to qualify, your resume must demonstrate that you possess at least one year of specialized experience which includes verifying patient health insurance coverage, providing financial counseling, and admitting patients into a hospital medical system. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Computer LiteracyOral CommunicationTechnical Competence

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk